Please note: Although we may stop by occasionally, this is not a developer Q&A.

Is there a way to refund Iridescent shards purchase, now that the characters are on sale

Cherylins Member Posts: 1
edited October 2023 in Ask the Community

I was wondering if there is a way to refund the Iridescent shards purchase. I have bought a character for 9000 Shards, but the said character appeared to be on sale the next day, costing 4500.



  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 21,947

    If you purchased the character after the sale started then yes you will receive a refund between what you paid and what you should have paid with the sale. However, if you purchased prior to the sales starting then no, we would not be able to refund you.