News about lost event skins?
Hey everyone :)
Are there any news about the lost event skins? Any release dates?
I know we are supposed to get them back with an update but since the devs stated they can identify who owned the skins, Im wondering why the patch hasnt been released yet. Might be a bigger patch (I have no idea how time consuming such a patch would be).
Thank you for an answer
Comments
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I don't think they have a fix tbh, I think they'll just give everyone them soon.
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No news yet. The most recent update we have is still the 3.4.0 Release Information, which stated that they have discovered a way to reliably restore the cosmetics to those who have lost them and that this would be happening Soon™.
It's possible (but not guaranteed) that we'll get a progress update on this and other things during the livestream tomorrow.
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Thank you both for your answers. Have a nice day!
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I also lost my event skins (just noticed it today) ... are everybody affected by this bug ? or like previous savegame crashes -> only unlucky people got it :P
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I just watched a twitch stream of games by peanits from last month and there was a mention of getting people back certain skins. I could not tell you if he was talking about yours specifically. Might be. Might not be
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They're came back but my untamed donkey jacket still missing :(
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Same here I got the pro-pain, free songbird and hound cosmeteics returned but not the untamed donkey David jacket.
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I'm a player who didn't lose any event cosmetics and I now have two of the Hound, Pro-Pain, and Free Songbird pieces. Untamed Donkey Jacket has only one copy, which I am assuming is my original. Looks like the system might not be picking up only people who lost their cosmetics.
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So I never even lost my Kate shirt to begin with and now I have two of them. @Peanits seems to be a common issue.
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Same. I still miss the David jacket aswell.
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I reported the issue now since it seems to be a common issue with the David jacket. I will keep you up to date when I get an answer by the support team.
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Pink Cloyd (Dead by Daylight)
Feb 15, 09:46 EST
"Hello,
Thank you for contacting us. We're glad to hear that some of the cosmetics were restored for your account.
We would like to note that we are undergoing the restoration process and we are currently looking for ways to prevent our players from losing such cosmetics. We assure you that these will be brought back to your account once they are able to address this properly. We apologize deeply for this mishap, and we'd like to ask for more of your patience as we work on this issue.
Thank you very much for your understanding. If you have other concerns, please let us know and we'll be happy to help.
Stay safe out there...
The Dead by Daylight Team"
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Hell yeah, finally!
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I haven't been returned neither my Untamed Donkey Jacket nor my Hound mask for Huntress, but I did get duplicates for the Free Song-bird shirt and the Pro pain hammer which I didn't even lose in the first place.
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Same.
Here are some answers given by Pink Cloyd.
1st Answer:
"Hello,
Thank you for contacting us. We're glad to hear that some of the cosmetics were restored for your account.
We would like to note that we are undergoing the restoration process and we are currently looking for ways to prevent our players from losing such cosmetics. We assure you that these will be brought back to your account once they are able to address this properly. We apologize deeply for this mishap, and we'd like to ask for more of your patience as we work on this issue.
Thank you very much for your understanding. If you have other concerns, please let us know and we'll be happy to help.
Stay safe out there...
The Dead by Daylight Team"
Since this answer was not quite revealing, I contacted him again and asked for an official statement on their social platforms because many players still ask for news.
2nd Answer:
"Hello,
As I have mentioned earlier, we would like to remind you again that the restoration process is still not finished which is why some of the cosmetics are still not yet properly delivered for some players. This means that this fix is not only being applied to you but for all affected players as well.
Our team should announce an official statement (like what you are asking for) once the issue has been addressed for all players, and we expect this soon.
If you have other questions, let us know and we'll do our best to answer it.
Stay safe out there...
The Dead by Daylight Team"
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I've just received my Untamed Donkey Jacket! Hurrah! Anyone else?
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I got it aswell, awesome! ^^
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