We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

Error w/ the vials

Retronian
Retronian Member Posts: 6
edited November 2018 in General Discussions

Having a bit of a panic here as the event just ended and the last vial I collected didn't get counted when the game ended and now i'm stuck with 29 vials when i'm 100% sure it was full. Is there any hope to have the vial compensated or something as I rushed to earn these and am irate that i'm missing out on the full outfit because of a technicality.

Best Answer

Answers

  • TheBean
    TheBean Member Posts: 2,320

    Ouch... I got all 60 of mine.

  • Retronian
    Retronian Member Posts: 6

    Got in contact w/ customer support and hoping for the best; hope that peeps who experienced this can get that missing vial.

  • HellDescent
    HellDescent Member Posts: 4,883

    Once the event was over at 2:00pm est your vial won't count as completed if the trial ended after 2 pm. It is not a bug. You ran out of time.

  • Retronian
    Retronian Member Posts: 6

    Considering the vial was already filled when I finished the match should determine that I got the reward not some absolute deadline that withholds the reward because you didn't bail from the match soon enough. Combined with the crazy grind I had to do to get the 39 remaining vials in about half a day just to fall short stung, that and I don't believe they intended it to be so strict that the game would withhold that last vial but It's something I could be equally wrong about; so in the end it's just a hope that I can still get the last one but I doubt i'll perish if things don't work out.