Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Support Ticket

danmand00d
danmand00d Member Posts: 1
in General Discussions

How do I submit one? Do I submit one in the general discussion? I have evidence of a lag switcher in my last game, with video footage. Just looking where I can post it.

Thanks

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Comments

  • powerbats
    powerbats Member Posts: 7,068

    https://support.deadbydaylight.com/hc/en-us/requests/new

    Just follow the prompts and if the video doesn't upload properly just upload it to youtube and then edit your ticket to give a link.

  • Seanzu
    Seanzu Member Posts: 7,525

    https://support.deadbydaylight.com/hc/en-us/requests/new

    From the drop down hit "Additional Player Report Information".

    Although I can't see much being down about lag switching as they mentioned on their stream yesterday that lag switching is dealt with via EAC if caught, which is independent of the Devs.

    Good luck.

  • Peanits
    Peanits Dev Posts: 7,555

    @SenzuDuck said:
    https://support.deadbydaylight.com/hc/en-us/requests/new

    From the drop down hit "Additional Player Report Information".

    Although I can't see much being down about lag switching as they mentioned on their stream yesterday that lag switching is dealt with via EAC if caught, which is independent of the Devs.

    Good luck.

    We review them, no worries. If you've got a video to back it up and you reported them in game, we'll gladly take a look. The anti-cheat will catch most people, but it's always an ongoing thing. Once it's updated to catch new methods, it's only a matter of time before someone finds a way around it.

  • DwightsLifeMatters
    DwightsLifeMatters Member Posts: 1,649
    Peanits said:

    @SenzuDuck said:
    https://support.deadbydaylight.com/hc/en-us/requests/new

    From the drop down hit "Additional Player Report Information".

    Although I can't see much being down about lag switching as they mentioned on their stream yesterday that lag switching is dealt with via EAC if caught, which is independent of the Devs.

    Good luck.

    We review them, no worries. If you've got a video to back it up and you reported them in game, we'll gladly take a look. The anti-cheat will catch most people, but it's always an ongoing thing. Once it's updated to catch new methods, it's only a matter of time before someone finds a way around it.

    How will EAC catch people? I mean if people do the classic lag switch aka pulling the plug for some seconds and put it back, then there is no way that any anti-cheat system will detect that. But to be honest, every game has to deal with that, there is no real counter play for that