General Discussions
General Discussions
New to the forums, could a mod maybe help me?
Hey There!
I've recently just joined the forums and I wanted to ask if maybe a mod could help me with an issue I'm having.
I'm aware the forums are not the place to discuss Bans or Unban Appeals, but I seem to not be able to receive a password reset request for my support account to be able to submit a ticket as I've been trying to submit an appeal for one of my previous accounts. Is there anything I can do to sort this issue out?
I'd greatly appreciate the help!
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Feels bad man
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Not sure how much I'm going to be able to help with this, but if you fill in the information I've shown in the screenshot - you don't get the email? And have you checked your Spam folder etc?
![01UO7lw[1].png](https://us.v-cdn.net/6030815/uploads/8UU4PSPFRBOO/01uo7lw-5b1-5d.png)
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Hello there Mandy!
I appreciate the response, and sadly yes this appears to be the issue I'm running into and I'm unsure why, I've typed in the correct email address and tried to check if maybe I hadn't signed up with the email I use but it says that there's already a support account active under the current email.
I've made sure to double check my spam folders and haven't gotten any emails so I don't exactly know why it's happening to me haha!
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![01UO7lw[1].png](https://forums.bhvr.com/dead-by-daylight/home/leaving?allowTrusted=1&target=https%3A%2F%2Fus.v-cdn.net%2F6030815%2Fuploads%2F8UU4PSPFRBOO%2F01uo7lw-5b1-5d.png)