The second iteration of 2v8 is now LIVE - find out more information here: https://forums.bhvr.com/dead-by-daylight/kb/articles/480-2v8-developer-update

Unfairly banned!

Hi everyone, I need your help, I've tried my best but I seem to be completely ignored:

I have 1300+Hrs in the game and recently my account was reset and I lost everything (except skins, aurics and iridescent), I contacted support and they give me 140 million bloodpoints as compensation, but my devotion was wrong (it was 4 and was 0), I opened another ticket and after 2 weeks they answered me


 "Hello Walkerstion,

Thank you for your patience.

We've reviewed your case and have found that your save data has been modified. This is a violation of our End User License Agreement, which can be found here: http://store.steampowered.com/eula/381210_eula_0

This means we will issue a ban for breaking the rules and only your access to the game has been permanently suspended.

Please note that we do not offer save roll-backs or erasures in exchange for being unbanned. Your ban will not be lifted under any circumstances.

The Dead by Daylight Team"

Yes, my save has been edited, you have changed it to give me back my blood points and my account was reset!!!

I never used hack on my steam! and I didn't change any save data!!!, I was banned without any evidence! when i ask about them they answer me

 "We've checked the details, and you were banned for using third party software, or exploiting errors in our system which violates the game's EULA. The name and nature of this software/exploit will not be shared with you, nor will the ban be lifted."

I asked them to check my computer but I didn't get any answer, I opened other tickets asking about and I'm ignored after one or two answers.

I tried to buy the game on another account but it looks like I got banned by ip!!, I need to get my account back, I'm totally innocent in all this! and I can prove anything.

-If anyone can help me solve this problem I would be very grateful.


Comments

This discussion has been closed.