http://dbd.game/killswitch
After a what period of time the support usually reply?
I made my ticket 10 days ago and still didn't get any response other than an automatic one. The last thing I want is to hurry those people who check all our reports since I believe they are overwhelmed by the number of other tickets but I'm curious when the problem that I already mentioned in this forum will be fixed.
Comments
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It seems that the tickets about other players' behavior are taking longer to check.
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They actually respond?
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Sorry it's taking a couple of weeks or so right now with replies from Support, the team is inundated with tickets at the moment. I apologise for the delay, but they will respond.
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Player report tickets only get a response if more information etc is needed. Normally those are passed straight to the ACM's to deal with.
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Thank you for your answer. I suspected they are inundated by the number of tickets.
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