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The reporting system in DBD is THE WORST I've seen in ANY online game

Raccoon
Raccoon Member Posts: 7,734

It's embarrassingly poor.

Sometimes I forget for a few days, but back to back to back cheaters (no recordings, so you know, no punishments) reminds me of why things are in the state they're in.

The onus is on ME, the consumer/player, to PROVE to BHVR that someone cheated in their own game that apparently has anti-cheat AFTER reporting them IN-GAME? Cringeworthy.

Instead of providing constant excuses and spaghetti-code memes, add actual checks and balances that prevent people from blatantly cheating.

At this point, and with the frequency I'm facing, I get the feeling that they just don't care T_T

Comments

  • Smuk
    Smuk Member Posts: 735

    you forgot one thing. It doesnt work. Those few buttons are dummy.

  • GoshJosh
    GoshJosh Member Posts: 4,992

    The mods on the forums say otherwise. Say they’ll only review reports if done in-game. But yeah, not my job to police their game for them.

  • Princeharlequinhq
    Princeharlequinhq Member Posts: 74

    Facts. I've legit never ran across a more incompetent system. BHVR should be embarrassed and let that motivate them to do MUCH better because they aren't even doing the bare minimum at this point.

  • Leatherface1990
    Leatherface1990 Member Posts: 718

    He plays cheap.

  • Veinslay
    Veinslay Member Posts: 1,959

    I've reported multiple hackers recently the long way on console. I'm still going through with it even though it is a bit time consuming because OhTofu says they actually do ban people with the proper evidence. I upload the video to my generic youtube page and then fill out the additional report on the DbD website after I clicked the in-game report button next to their name. They've responded to my tickets but they won't tell me what they end up doing unfortunately. Wish they would tell us if they banned someone. Anyways I'll keep doing it but yeah it needs to be improved for sure

  • Smuk
    Smuk Member Posts: 735

    according to mandy from last year, it only “flags” the match. Yet you need to upload video and fill out the form.


    Then again, if as killer you close the hatch. And survivor obviously doesnt escape via exit gates, there is no way to determine if he escaped via teleport or did (s)he got the key from chest. Since items survivors obtained in the game, are not shown in the end game screen.

  • gendoss
    gendoss Member Posts: 2,270

    Yeah I don't record my games because it wrecks my performance which is sad because that means every hacker I meet will be able to go on and keep playing until they happen to run into someone who does record their games.

  • Laluzi
    Laluzi Member Posts: 6,226

    The extra fun part is that there's a hack to crash your game and/or spam you with text (that renders the button inaccessible) if you try to use the report button, so even if you do record and send in evidence to the support website against someone using such a hack, it'll get discarded because you weren't able to flag the match.

    The whole thing is a clusterfuck. The two-part system would be a terrible idea even if it didn't require so much specific effort on the part of the reporters.

  • AMOGUS
    AMOGUS Member Posts: 489

    CoconutRTS has used Steam game bans to guess if someone was recently banned from DBD. If the hacker is on Steam (most likely), check their Steam profile for a recent game ban. Also, there's a ticket review page that Coconut has shown, maybe you could find and review that every so often?

  • Veinslay
    Veinslay Member Posts: 1,959

    How can you search for someone's profile? Can't you just constantly change your Steam profile name? I'm on console...

  • AMOGUS
    AMOGUS Member Posts: 489
    edited May 2022

    If you are on console, you can try to look up the person's current Steam nickname and then find their Steam ID. Every Steam account has a... Steam ID, I think, and these numbers never change. This is used for reporting accounts that are hacking.

    https://steamcommunity.com/sharedfiles/filedetails/?id=209000244&msclkid=a35e8beccf3b11ec88e899dfc4aca17a

    Ignore the TF2 specific bits and this should suffice, it links to sites like SteamRep which Coconut uses, I believe.

    (Sorry staff if this link isn't allowed, it goes to a Steam guide so it's safe)

  • Raccoon
    Raccoon Member Posts: 7,734
    edited May 2022

    I believe they tell you to use this 3rd party site to get their Steam ID...

    There's no way to know if the "Mr.Sniper21" that you found online is the same "Mr.Sniper21" you were just in a match with, though. There could be hundreds of them...I'm assuming they can use the player ID to differentiate....I hope....

  • PerfectlyPink
    PerfectlyPink Member Posts: 435

    That's a dumb thing to say. It's an issue with all console games having next to no report function, it's not in anyway specific to dbd.

    I'd argue that the system works, it's just flooded with toddlers spamming reports against people who press buttons in a way the don't like.

  • Carrow
    Carrow Member Posts: 500

    It's literally just there to make you feel good about yourselves. IIRC people who do packetsniffing and reverse engineering stuff found that it doesn't even send back packets to the server.