How do I put through a severe report?
So I just had a match and right at the start of the match literally spawning in, not even moved two steps 3, yes, 3 generators all go off and insta heals with flying across the map I have proof of all of this as I took recordings. But this was severe cheating.
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Make sure you've made a report on the results screen, then go to support.deadbydaylight.com where you can submit additional information from the drop-down menu. Attach the video footage too.
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Thank you
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As Marc explained, make sure to always report in game, then you can go here https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight and submit a ticket giving all the information required.
(If the clip is too big to be attached to the ticket, you can just upload it to Youtube as unlisted for example and post the link in the description)
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I did this twice, and never heard anything back about it.
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They could at the very least inform us that the video was received.
Besides, why not let the players who care enough to report know that they aren’t wasting their time submitting?
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BHVR only looks at reports that are made in game with video evidence submitted along side the report anything outside the game has to be done per platform, so if there's no video or in-game report your report isn't even gonna be looked at, the only exception might be chat logs in the endgame where you could screenshot or just report it and I'm pretty sure they can pull the chat log right up
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I submitted 2 reports through that link with video.
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