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Stuck at bronze bug? Is this a thing?

Ok so now for awhile now I when I check every now and again, I'm still on bronze 1. I'm piping and I thought it would be gold, but I usually could careless and don't check it that often because when I pip it pips I'm not obsessed with it. I know I should be higher and progressing more than this bronze 1 though, especially since I saw it 4 days ago at bronze 1. Any clues?

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