We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
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We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Refund on previous years Masquerade Trickster Mask that I just got
Haichie
Member Posts: 1
Sorry I don't know where ask. Could I get a refund on a skin piece, that I just brought for 400 auric cells? So I brought last years masquerade Trickster Mask and regret it now... I don't think it was worth it and I don't want it anymore, is there anyway to get my 400 auric cells back?
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Answers
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Try contacting customer support
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I'm afraid but that's not refundable, as mentioned in the Terms of Use:
"All purchase or grant of Virtual Goods, whether made with “real money” or virtual currencies, are final and cannot be transferred, refunded, returned, replaced or exchanged for any sum of money, monetary value or virtual currency from BHVR at any time."
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This discussion has been closed.