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BSOD since last update

StereoGang
StereoGang Member Posts: 93
in General Discussions

Hi,


Since last update, I'm experimenting crashes while playing DBD which end up in blue screen (BSOD) or complet freeze of my computer. I have to manually reboot when it happen.

I was wondering if anyone was experimenting the same issue as I, or if anyone had an idea of how to solve the problem ?

Thing is I didn't change my computer recently or anything : it was working perfectly fine with DBD since more than 2 years, which is why I guess something got changed with the last update and is conflicting with something on my computer. The crash only occure while playing DBD.

For those who might ask about the config : CPU is I7-8700, 16 Go RAM, CPU : GTX 1060, Windows 11and game is running on an SSD.


Also side question : can you get banned if you get too much DC penalty ? Since the game consider that I DCed, I get penalised every crash.


Thx in advance,

Answers

  • edgarpoop
    edgarpoop Member Posts: 8,388

    What is the actual error that you're getting when you get a BSOD? It will show a Windows stop code

  • StereoGang
    StereoGang Member Posts: 93

    I didn't got enough time to see it when it crashed with the BSOD sadly : it didn't went for the 100 %, it made the blue screen then instantly restarted at 0%... I'll try to see the error message next time it crash that way.

    Rest of crashes, my PC just froze so they were no stop code.

  • Carth
    Carth Member Posts: 1,182

    You might want to do some minor diagnostic work on your PC if DBD is causing the game to crash(mem issue, SSD issue, etc.). If DBD is reliably causing your windows to crash/entire PC to lock up then something is definitely off.

    I would start with minor easy to do things if possible(run windows memory diagnostic tool, install DBD on another device other than your SSD) and see if crashes continue to occur.

  • StereoGang
    StereoGang Member Posts: 93

    Alright, so I haven't restarted DBD yet to try out (I will in private match to test things up without eating the penalty), but I have found the error code that cause the crash : the code is likely something like "Kernel-Power 41 (63)" :

    Bug 1.png
    Bug 2.png

    The hours of errors match with the time when i crashed.

    I've red on an other thread that someone had similar crashes and solve them by changing their power supplie, but from what I see, that error can occurs from other kind of problem (overcloaking, memory errors or even side softwares).

    I'll continue looking for a solution.

  • Eareland
    Eareland Member Posts: 247
    edited August 2023
    4bc1ce4b2790d4028e75093eef3b5ce6[1].png

    I had this same error today. But as you can see, last time I had it was 6 months ago, but if I remember right, it wasn't during gaming. (not sure though)

    However, today I got BSOD during killer match. I got it recently. Coincidence?


    note: I can't use diagnostic tool, it tells me something that hardware doesn't found or instert disc bla bla bla.