Anyone else not receiving DBD newsletters anymore?

MarbleThrone
MarbleThrone Member Posts: 452
in General Discussions

I am currently subscribed with 2 addresses, and resubmitted the main one recently just to be sure, but I am not receiving anything. What's funny is that the newsletter subscription box didn't say "sorry, we already have this email address" and instead just said "thank you for subscribing" or something. I think you can infinitely submit the same email address. Do you need to have an account with BHVR maybe? I've sent a support ticket but haven't received a reply yet (not even a confirmation email).

I think the last time I got a newsletter was around the time the Ace's Wild Charm was sent out (which I actually got by means of said email). And apparently another email-exclusive charm will come out soon. Would be sad if I missed that one (unless they decide to also make it available to anyone, like they did with the Ace's Wild Charm).

Anyone else know what to do? Thanks :)

Comments

  • Nazzzak
    Nazzzak Member Posts: 5,553

    Yeah I never get them. Have subscribed under two different email addresses and no luck

  • Dimek
    Dimek Member Posts: 286

    Same here. My first account stopped working randomly 2 years ago. Second one couple of months ago.

  • Aven_Fallen
    Aven_Fallen Member Posts: 16,188

    I never got them as well. I subscribed with my regular Email adress and never received anything. And I tried many times over the past years, but since it never works, I stopped bothering.

  • sirlemonhead
    sirlemonhead Member Posts: 53

    I've never got them despite subscribing twice.

  • MarbleThrone
    MarbleThrone Member Posts: 452

    Thanks everyone for your comments! We can only hope for the best.

  • Venusa
    Venusa Member Posts: 1,489

    Yeah I never got them and probably never will... I just gave up.

  • Kerkvlerk
    Kerkvlerk Member Posts: 93

    well i got mine today 10/10/2023 @ 21:00 so a lot later then other people... i tought i would use my code but as usual it says can't redeem code there are problems with the server...

  • bm33
    bm33 Member Posts: 8,203

    I've subscribed a bunch of times because I'll get emails for a bit and then just randomly stop getting them. Whatever they use for their mailing list doesn't work well.

  • Alther_Primus
    Alther_Primus Member Posts: 158

    I've never received the newsletters unfortunately. Glad I'm not the only one.

  • Aven_Fallen
    Aven_Fallen Member Posts: 16,188

    I subscribed today when they announced the exclusive charm.

    And I know that I wont get it because Newsletter-Subscription does not work for me.

  • NekoGamerX
    NekoGamerX Member Posts: 5,288

    I've never received the newsletters never will because it never worked.