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Dbd preorder bonus not working

Evvolution31
Evvolution31 Member Posts: 4
edited September 7 in General Discussions

The dbd preorder rewards from casting of frank stone are showing as standard edition and I bought deluxe on ps5 also I hit redeem on the standard edition rewards and still didn't receive anything in-game on dbd is there any news on this because I'm about to refund the game it's the only reason I pre-ordered instead of waiting for a sale and I feel sheisted.

Post edited by EQWashu on

Comments

  • Shinkiro
    Shinkiro Member Posts: 119

    Did you link it to your behaviour account? I got mine instantly.

  • dbdbella
    dbdbella Member Posts: 5

    Hi, I linked the game to my behaviour accounts and did not get anything either. Although Iinked it via laptop .

    You mentioned a redeem button, I do not see anything at all?

  • pparition
    pparition Member Posts: 4

    EYES EMOJI- This is why I’m here!

    I’ve linked Frank Stone to my BHVR account, both FS and DBD on the same PS5. Played for like an hour, had dinner with the PS off. Came back, booted DBD, and nothing. Slept on it. Came back this morning and still nothing. Someone on YouTube says the link can take up to half an hour, so maybe they’re still processing. I hope it sold well.
    - I hadn’t seen a redeem button, but I’m already on a bus. Definitely going to look for one in nine hours.

  • Evvolution31
    Evvolution31 Member Posts: 4

    Yes I did that as well as tried to refresh th3 link several times

  • Evvolution31
    Evvolution31 Member Posts: 4

    You click on games then click dbd there's a tab that says rewards next to account link on the left

  • Evvolution31
    Evvolution31 Member Posts: 4

    Still showing up as standard edition and still haven't received any of the rewards in game not even the bloodpoints which Is why I bought the game pretty much false advertising at this point been no engagement from the developers on this post I'm just gonna call sony and refund at this point tired of the nonsense

  • EQWashu
    EQWashu Member Posts: 5,105

    I am sorry you are encountering this issue with your pre-order items. For Casting of Frank Stone issues, please contact Support: https://support.bhvr.com/hc/en-us/articles/29613645876244-How-do-I-report-bugs

This discussion has been closed.