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ETA on Anniversary merch (excluding resolved Trapper Mask)

DocOctober
DocOctober Member Posts: 2,230
edited January 2019 in Off-topic

In the entire debacle of the Trapper Mask, the other merch one could buy during last year's Anniversary seems to have been forgotten altogether.

I bought the wall scroll in June 2018 and last time I checked, shipment was expected to start by end of August 2018. It's the end of January 2019 now and I haven't heard anything about it anymore.

If you go to the store now (http://store.deadbydaylight.com/miscellaneous/1096/dead-by-daylight-wallscroll-2-year-anniversary), it claims that the item is out of stock.

I want to know what is going on. If the item can't be shipped altogether anymore, not even for those who ordered in back in June 2018, then I demand a refund. And assuming that is really the case, I shouldn't even have to ask for my money back, but it should be the company's job to inform me, that the item I paid for can't be shipped.

Any words on this @not_Queen @Patricia ?

Comments

  • kenan
    kenan Member Posts: 2

    I am curious about my order as well. When I reached out to Game Legends regarding my Anniversary Wall Scroll in October 2018, I was told the following:

    we will receive the Anniversary wallscrolls on November 2nd.
    We will dispatch your order as soon as possible.

  • kenan
    kenan Member Posts: 2

    As an update, @DocOctober: I was notified earlier this week that my scroll has shipped.

  • DocOctober
    DocOctober Member Posts: 2,230
    Mine arrived today.
  • BenAcid
    BenAcid Member Posts: 34

    Hey, so maybe there is a chance I will get mine too some time soon. May I ask which country you are from, just for referance?

  • DocOctober
    DocOctober Member Posts: 2,230
    BenAcid said:

    Hey, so maybe there is a chance I will get mine too some time soon. May I ask which country you are from, just for referance?

    Switzerland
  • BenAcid
    BenAcid Member Posts: 34

    (Late) Thanks for the info @DocOctober

    So yeah, still nothing here, no update or items.

    I would really like to know whats going on...