Constant EXCEPTION_ACCESS_VIOLATION crashes, within 10 minutes of launching

Ranged
Ranged Unconfirmed, Member Posts: 3
in Bug Report

Hello,

I've been having constant EXCEPTION_ACCESS_VIOLATION crashes. I have updated my drivers, reinstalled the game, verified game files, performed /sfc scans, and more.


Looking at the .xml files, the crashes always seem to occur at <ThreadName>RHIThread</ThreadName>. I can provide the crash logs and dumps if needed. The game is practically unplayable for me with these crashes. Any help or advice would be much appreciated.

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  • Ranged
    Ranged Unconfirmed, Member Posts: 3

    Out of 26 crashes, 25 have been these EXCEPTION_ACCESS_VIOLATION errors. However, one outlier may perhaps point to the cause, where it crashed with:


    LowLevelFatalError [File:W:\Vulcan\build+Sanctuary__beta-lean\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 859] pResource-&gt;Map(Subresource, pReadRange, reinterpret_cast&lt;void**&gt;(&amp;pData)) failed at W:\Vulcan\build+Sanctuary__beta-lean\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1387 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_INVALID_CALL


    All crashes including that one have had the RHIThread as crashing thread.

  • Ranged
    Ranged Unconfirmed, Member Posts: 3

    Today's patch has not fixed the problem.


    <ErrorMessage>Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x000001e006ac7600</ErrorMessage>


    And still RHIThread as the crash source.