Possible fix for long queue times (For Survivor)
(I play on PS4, this may not work for other platforms.)
So, I'm a PS4 player (obviously haha) who used to main survivor, but now am switching between the two due to the long queue times. I don't remember how I discovered this possible fix but that doesn't matter. Follow the steps below :)
Step 1: Start up the game
Step 2: Choose survivor
Step 3: If Survivor doesn't load up within a minute or two, press circle and go back to the main menu. Press circle again to back out to the "Death is not an escape" screen.
Step 4: Press X (For me I have to press X twice because it will say I was disconnected from the internet, if you see this just continue)
Step 5: Click survivor again and ready up.
If you still can't find a match within 2 minutes, try it again. This doesn't always work, but I try it about 3-4 times before i give up and play killer. Sometimes after a couple matches you may need to do these steps again but it's much better than waiting through 3 hour long queue times.
Hope this helps in any way :)