No Network Connection

Hi!

I don't even know where to begin with this.

Since the latest update I've been experiencing a bug in which my game disconnects me from matches and brings me back to the splash page with the "No Network Connection" error popping up and then a save game error popping up after.

It can't be a network connection issue because there's other people in my house on the same network playing the game without any issues like this.

Is anyone else experiencing this?

I've uninstalled the game and reinstalled it but the problem still exists.

I'm on Xbox by the way!

Any help would be appreciated! Thank you

Comments

  • TheButcher
    TheButcher Member Posts: 871

    Same here and i'm on PC. I think it's just a network error on BHVR's end

  • bm33
    bm33 Member Posts: 8,204

    I'm on PS4. I've gotten the network connection error a bunch since the Pyramid Head update when my internet has been fine. Last night was first time I got Save Error though, I did lose internet for a minute because of a quick storm that had come through but have never had that message following network connection error or even after the few times internet has cut out during storms before. If Save Error is following just the regular network connection error when there is no internet issues that's a bit worrisome - especially since it doesn't specifiy if the possibility of losing your progress is just that session or if it's all progress.

  • mayhare97
    mayhare97 Member Posts: 28
    edited August 2020

    I know this post is a bit old, but I've been having the same problem. My internet was bad last week, but it went back to normal this week and I'm still having disconnects (plus other errors, such as the save and rank errors). I just got DC'd as Killer a few minutes ago near the ending of the match, when I already had 2 sacrifices and a bunch of Bloodpoints stacked up. I lost all of them, plus my offering and items, and I assume the 2 survivors who were left lost everything too. Yet, my PS4 tells me I was connected the whole time, the internet didn't get disconnected on my phone and the Youtube video I had playing in the background on it was completely fine too. I can only assume this is on the game's end.


    EDIT: typo

  • mayhare97
    mayhare97 Member Posts: 28

    That's not the error message I've been getting, though, and from OP's post, is not what their issue was either. We'll be waiting for a fix, I just hope BHVR are aware of this specific problem. It's pretty bad to lose all of the progress you made in a match because of the server, when you've made sure your connection is stable so this doesn't happen.

  • Xyvielia
    Xyvielia Member Posts: 2,415

    Yeah, jus happened to me today.

    Completed a daily with Myers and all 15 of the “kick 15 gens” challenge in one match, and got booted... none of it counted :(

  • mayhare97
    mayhare97 Member Posts: 28

    That sucks so hard, I'm sorry to hear that. I lost all of my progress on a Compendium challenge I had been doing, too. I hope BHVR fix this soon :(

  • Xyvielia
    Xyvielia Member Posts: 2,415

    Yeah, totally understand!

    I was like 🥺😩

    It’s no worries tho, had fun doing it once and I’ll try an have a blast doing it all over again... if it happens a second time I’ll probs cry lolz!