Is this fair?

So, i posted on Redit about how broken their new matchmaking system is. With some images. And here is their answer:

https://www.reddit.com/r/deadbydaylight/comments/i4liul/is_new_matchmaking_system_work_like_intended/g0j4mkr?utm_source=share&utm_medium=web2x


I copied my post to the DBD forum, if anyone is interesting:

https://forum.deadbydaylight.com/en/discussion/179764/is-new-matchmaking-system-work-like-intended#latest

I don't even ask them, i just want some conversation...


Is this normal nowadays?