Not Restoring Legacy is Undermining, Reply to Event Post

Back in June, @Peanits made a post regarding Legacy and why they chose not to restore it to players who rightfully earned it, stating that it would undermine the community that has been with them since 2016. Here is the quote:
"To award Legacy to the rest of the community would severely alienate and undermine that part of the community that has been with us since 2016.
We are all too aware that users who earned Legacy and suffered a loss of progress will be incredibly disappointed with this news. To those users: we offer our deepest apologies and hope you understand why this decision has been made."
Ironically, this stance directly undermines the hundreds of hours players like me put into the game. We aren't asking you to give Legacy to the rest of the community. You seem to have misunderstood what we are asking.
We are asking you to restore it to those that rightfully earned it and can prove it. Not only can I dig up my Steam Achievements which are clearly legitimate, I can also dig up a screenshot of my L3 Meg Head and my customer support emails from when I was compensated several million Bloodpoints.
For supposedly wanting to keep long time players around, BHVR simply isn't putting in the real effort to give back to the players that gave them hundreds of hours during a time where the game was a true grind fest. This is honestly the main reason I stopped playing this game. 4 years and BHVR still has no solution to this problem.
To everyone that lost their Legacy due to faulty save mechanics, know you aren't alone and that nothing is your fault. This is entirely on BHVR and their refusal to assist us properly.
May end up catching a ban for this, but honestly, it doesn't really matter. I've been around since Day 1 and it's a shame to see the lack of care gone into this issue.
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This is entirely on BHVR and their refusal to assist us properly.
^ This
Here is the link to the post that is quoted: https://forum.deadbydaylight.com/en/discussion/164287/news-unlocking-event-cosmetics
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I was about to respond to your comment on the other legacy related post but for some reason that was closed and the recent comments were deleted.
Regardless, I'll copy and paste what I was going to say here:
+1
In the recent Q&A section, I've asked if they would restore legacy on a ONE by ONE basis by checking our steam prestige achievements. I'm only asking for 1 set of legacy back from this method because the prestige achievements only prove we prestiged 1 character 1/2/3 times before the deadline.
It's the bare minimum they could do with the least effort. After all this time I'd be happy with just getting one of my L3 skins back.
The process would be really simple too. We simply:
- Make sure our steam achievements are public
- Choose one character to receive legacy back on (e.g Claudette).
- Send a link to our steam profile to support (or our steam64id).
The support team then:
- Confirms we prestiged 1/2/3 times before the deadline.
- Gives L1/L2/L3 to our chosen character.
It's so simple. Hopefully the developers will take this into consideration, although I'm sure I will just get a blanket statement if they even answer it at all on their next stream :/.
Would you support what I suggested (only getting 1 set of legacy back based on achievements)?
P.S It's cool to see a familiar face. I remember you were on the steam forums a lot before people migrated to this forum.
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I used to practically live on both the Steam forums and these before I just fell out of the game for various reasons, the Legacy issue being the main one.
I highly doubt they will end up doing anything because they just don't want to deal with the responsibility this would entail. It's a shame, considering many developers would go out of their way to assist players who lost content outside of their control.
I see no reason why they cannot restore one Legacy if the person can prove it, I only have proof of my L3 Meg Head so that's all I would probably get back anyway.
A recent thread about someone mentioning the hypocrisy of giving back Event items but not Legacy seems to have been recently deleted. BHVR just kinda wants to bury this issue and act like it never happened, which goes a long way in showing how they actually care (or lack thereof) about this problem. I grinded for nearly 30 hours straight to eek out my L3 on the last day only to have problems outside of my control take away my hard work.
And BHVR refuses to assist no matter how much one supports the game. It's honestly really sad. This tone deaf response ignores what we are really asking.
Not for Legacy to become available again, but to give proper customer support to those who deserve it.
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I feel bad for you guys/gals that lost legacy due to the game deciding to break for you, that is not fair and hopefully soon Bhvr addresses the issue, you guys deserve it since you played and prestiged during the legacy.
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For anyone who is curious, here are the screenshots of not only my L3 Head, but of the glitch of lost progress in action.
Why am I not being treated like I stuck with this game from the start? I really don't understand BHVR. I need a proper response.
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It was mine post that got deleted bc I called them out for being hypocrites.
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It's not even like they're hypocritical honestly. We aren't asking for it to be made for the community again. Just for it to be given back to the rightful owners.
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Welcome to Dead by Daylight.
But in all seriousness, veteran players have been treated badly since the bloodweb rework. People who reached level 50 but didn't prestige (because they were smart and knew the leveling was broke) weren't given any compensation, legacy has had multiple removal bugs that were never really fixed (or compensated for), and BHVR has been on damage control regarding it ever since. I've accepted at this point that I'm never gonna get legacy at this point and, while I'm still extremely salty about it, am fine with my Ketchup Nurse.
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They are being hypocritical. They are saying one thing about event&exclusives and then the polar opposite about legacy. You can literally look through their posts to see how they talk that
"we know that people who owned event/exclusives might get upset, but they actually should be happy that they got to use these skins earlier than others" about event/exclusives and then shamelessly say that "giving out legacy would make original owners upset"
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I believe the Devs stick to the excuse of because they can't automatically restore legacy to everyone (because of poor data management), they won't restore legacy to... anyone!
However, Mathieu said in a developer stream (April 6th 2017) that he's "Not exactly sure of the timing, but we'll be using mostly the timestamps of the achievements; so when you got your achievements specifically" ... "we'll rejigger the prestige, reinitiate that on your account".
As said here:
https://youtu.be/SN87dguT8jQ?t=133
So it's perfectly possible for the devs to restore one set of legacy for a chosen character simply by checking steam prestige achievements.
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Well, then they need to stop going back on their word and actually do it.
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The only reason Legacy stuff ain't being restored to those who lost them to BHVR's very own saving system, is because BHVR themselves are too lazy to bother with it. The old playerbase, those who've stayed with the game since the release, ain't worth their time. There's more money to be had from new players, who will buy DLCs and Macrotransactions before leaving the game from burning out due to all grind and frustrations.
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The only reason Legacy stuff ain't being restored to those who lost them to BHVR's very own saving system
I think it is valid for them to expect that players who have legitimate legacy (and didn't lose it, as in they currently have the items) might be upset if even a few players wrongfully get legacy retroactively. I don't know how likely this would be, but to me it seems like that if you hacked your achievements during the "legacy period" (with some sort of achievement unlocker) without actually playing you might be getting legacy illegitimately.
Simple solution for that: Make a survey that is only available to players who currently own legacy items and ask them if they would be OK with giving legacy items to players who should be eligible for legacy but currently don't have it based on the achievement date.
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Have the achievement unlocked during relevant period and then have a video or screenshot of your legacy skin and that's all that should be required. Ample proof right there.
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They could just easily add them as Devotion rewards. Earn a level of Devotion, pick the Legacy cosmetic you want. You still need to put a ######### ton of hours and effort into the game to earn it, it's harder to get than just regular prestige, and it'd give incentive other than Shards.
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They don't even need to do that. Literally the achievements should be good enough.
That said, I wouldn't care if they did this. But since I lost my Legacy I'm probably just biased towards them being Devotion rewards.
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