Are windows hit boxes broken?

Newtton

All this week i been hit it through windows, even when I jump all the way (fast jumps btw), I still get hit and fall six feet from the window. It was not my internet, because the connection icon did not come out, I don't know what happens but it is frustrating me a little lol, it is probably the killer connection but I am always in shock when I am on the floor so far from the window, I have seen that this It also happens in streams that I usually watch, and like me, the streamer is also shocked haha. The worst part is when I am full healing and a bubba hits me with the chainsaw after jumping a window , so annoying.(´༎ຶོρ༎ຶོ`)