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ability unlocked , locked again

I bought a skill in the store some time ago, and today it is locked again, this is a bug or is it normal in the game ??????

Answers

  • HellDescent
    HellDescent Member Posts: 4,883

    Did you buy it in bloodweb for that specific character?

  • AMOLUDUS
    AMOLUDUS Member Posts: 35

    @HellDescent said:
    Did you buy it in bloodweb for that specific character?

    no , I bought it in the shrine (store) with fragments

  • AMOLUDUS
    AMOLUDUS Member Posts: 35
    edited November 2018

    I paid 2000 shards on this skill , and it's locked again =(

  • Khalednazari
    Khalednazari Member Posts: 1,433
    AMOLUDUS said:

    I paid 2000 shards on this skill , and it's locked again =(

    Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 
  • PigNRun
    PigNRun Member Posts: 2,428

    Just checking, but do you know about the difference between a Teachable perk and a normal perk?

  • ConsoleNurse
    ConsoleNurse Member Posts: 170
    PigNRun said:

    Just checking, but do you know about the difference between a Teachable perk and a normal perk?

    This
  • Davide
    Davide Member Posts: 32

    Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

  • AMOLUDUS
    AMOLUDUS Member Posts: 35
    edited November 2018

    quentin smith> @Davide said:

    Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

    dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

    LOOK
    http://pt-br.tinypic.com/r/e7f214/9

  • Saint_Ukraine
    Saint_Ukraine Member Posts: 942
    AMOLUDUS said:

    quentin smith> @Davide said:

    Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

    dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

    LOOK
    http://pt-br.tinypic.com/r/e7f214/9

    Were the shards refunded, or no?
  • AMOLUDUS
    AMOLUDUS Member Posts: 35

    @Saint_Ukraine said:
    AMOLUDUS said:

    quentin smith> @Davide said:

    Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

    dude , I paid 2000 fragments in the quentin smith VIGIL skill , it was available to for all the other survivors in the blood web , but now is blocked =(

    LOOK

    http://pt-br.tinypic.com/r/e7f214/9

    Were the shards refunded, or no?

    Dude, I did not even notice
    and I do not know why I have many fragments, it's hard to know
    I did not receive any kind of warning, "we blocked your skill, here are your fragments back" XD LOL

  • chefdave12118
    chefdave12118 Member Posts: 193
    Huh?
  • AMOLUDUS
    AMOLUDUS Member Posts: 35
    edited November 2018

    @Khalednazari said:
    AMOLUDUS said:

    I paid 2000 shards on this skill , and it's locked again =(

    Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 

    i'am did this , thank you for this idea =D i'am waiting now

  • Khalednazari
    Khalednazari Member Posts: 1,433
    AMOLUDUS said:

    @Khalednazari said:
    AMOLUDUS said:

    I paid 2000 shards on this skill , and it's locked again =(

    Did it refund your shards? If not, you can submit a ticket to the DBD support using this link : https://support.deadbydaylight.com/hc/en-us. I'm sure they'll be able to help you out. 

    i'am did this , thank you for this idea =D i'am waiting now

    Goodluck! 
  • Demonsouls1993
    Demonsouls1993 Member Posts: 261
    Davide said:

    Maybe you are using a different character? Do you know you have to unlock it in the bloodweb for any char you use (just buy it in the shrine is not enough)?

    Any teachable u buy in the shrine is now unlocked for all killers/survivors