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Is there a way to contact a mod or someone who can ban people?

I being held hostage in the game right now and got some video proof. This is going on for about 20 minutes already. Just wanted to ask where to submit the video and profile link.

Comments

  • Incarnate
    Incarnate Member Posts: 677

    @Mercury said:
    I being held hostage in the game right now and got some video proof. This is going on for about 20 minutes already. Just wanted to ask where to submit the video and profile link.

    I think you will find the information you seek here:
    https://forum.deadbydaylight.com/en/discussion/19450/game-rules-and-report-system

    It sucks when the game or even specific players are being held hostage in the game.

  • redsopine01
    redsopine01 Member Posts: 1,269
    Ok is this console or pc if it's console best you can do is provide footage with a pause screen so there names highlighted to show who it is and see if they have a player number for them as well
  • TheBean
    TheBean Member Posts: 2,320
    edited December 2018

    Hopefully you didn't close off the game yet... You have to submit a ticket at the summary screen.

    Basically if you left the match and didn't stay at the summary...... GL.

  • Peanits
    Peanits Dev Posts: 7,555

    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

  • purebalance
    purebalance Member Posts: 661

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

  • Peanits
    Peanits Dev Posts: 7,555

    @purebalance said:

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

    Leaving the match through the leave match button should send you to the end screen where you can report them.

  • HellDescent
    HellDescent Member Posts: 4,883

    send it here https://support.deadbydaylight.com/hc/en-us....and the just wait, they'll get back to you SOON

  • purebalance
    purebalance Member Posts: 661

    @Peanits said:

    @purebalance said:

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

    Leaving the match through the leave match button should send you to the end screen where you can report them.

    And it still counts as a rage quit and you lose your points and you lose 2 pips. That's a bs answer.

  • Peanits
    Peanits Dev Posts: 7,555

    @purebalance said:

    @Peanits said:

    @purebalance said:

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

    Leaving the match through the leave match button should send you to the end screen where you can report them.

    And it still counts as a rage quit and you lose your points and you lose 2 pips. That's a bs answer.

    That is exactly why there is a threshold to DC bans, and why there is a leave button in the first place. You will not be banned for the occasional DC because someone is griefing. Things like this are nowhere near common enough for that to happen.

  • Mercury
    Mercury Member Posts: 326

    @Peanits said:

    @purebalance said:

    @Peanits said:

    @purebalance said:

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

    Leaving the match through the leave match button should send you to the end screen where you can report them.

    And it still counts as a rage quit and you lose your points and you lose 2 pips. That's a bs answer.

    That is exactly why there is a threshold to DC bans, and why there is a leave button in the first place. You will not be banned for the occasional DC because someone is griefing. Things like this are nowhere near common enough for that to happen.

    I couldn't report him in game, since later on some connection issues kicked me out of the game. It send me back to the title screen and I couldn't submit a ticket. Can I still submit the video I got? I also got two screenshots who show the other survivors and the Killer in my lobby. It could still be worked out, right?

  • purebalance
    purebalance Member Posts: 661

    @Peanits said:

    @purebalance said:

    @Peanits said:

    @purebalance said:

    @Peanits said:
    Send a ticket here under Additional Player Report Information: https://support.deadbydaylight.com/hc/en-us

    You can either attach the video directly to the ticket, or if the file is too large, you can upload it to a video sharing site and send a link instead. Please be sure to report them in game as well though, as this will allow us to verify that the person you are reporting is the person in the video.

    How exactly is that going to happen? Are you able to close out a game once evidence has been given? Otherwise his only option is to disconnect and then can't actually report in game.

    I had a game recently on console where I was trying to do generators and the other 3 and the killer were point trading and got mad I was going to escape and then basically body blocked and farmed me with the killer without hooking me. Absolutely no other option other than disconnecting and no way to report them if you do.

    Leaving the match through the leave match button should send you to the end screen where you can report them.

    And it still counts as a rage quit and you lose your points and you lose 2 pips. That's a bs answer.

    That is exactly why there is a threshold to DC bans, and why there is a leave button in the first place. You will not be banned for the occasional DC because someone is griefing. Things like this are nowhere near common enough for that to happen.

    It happens to me about once a week or more. That's often enough and you still didn't address the fact that you still get punished yourself by leaving in terms of losing any bp you earned as well as 2 pips and your item.