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Trying to buy auric cells

Zacharry100
Zacharry100 Member Posts: 133
in General Discussions

On the PS5 for the few days it won't let me get a pack of the Auric cells. I am I the cart and when trying to purchase it says an unidentified error has occured...

Best Answer

  • GenJockeyNance
    GenJockeyNance Member Posts: 697
    Answer ✓

    I'd contact support on both BHVR and Sony then your credit card company. I had a similar issue with Sony for at least a year and a half where it wouldn't take my card anymore, it gave me "an error has occurred", I then contacted my bank and I was basically given the run around by both Sony and my company so I eventually gave up and had to buy digital codes and redeem from the PS store if I wanted anything.

    Turns out, it had something to do with my credit card company despite them saying it wasn't a them problem. The issue was solved recently when I switched companies and got a whole new card. Funny that.

    Hope it gets resolved easily and quickly for you. Good luck.

Answers