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"To access this content requires an Internet connection"

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Hello dear developers, I would like to understand what to do if the window "To access this content requires an Internet connection" appears when starting the game, I have already tried everything.

1. restarted the router.

2. reconnected to Wi-Fi.

3. disabled the item "use a proxy server".


and it still gives me such an error when starting the game, I had suspicions that this was some kind of blocking, but I can’t even guess what it was given to me for, I played without any third-party programs, without hacking skins, I buy characters and skins myself through region turkey officially, please help me solve the problem, because I have already donated enough money, I'm very sorry. I ask you to!

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