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How long to wait for the return of 4500 shards? I bought a survivor on 09/19/23 for 9,000 shards

JusticeDP
JusticeDP Unconfirmed, Member Posts: 3
edited October 2023 in General Discussions

Does anyone have any information?

Answers

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,452

    The shard & AC difference will be refunded automatically by our team - I do not have an ETA on that yet I'm afraid. However, the refund is for the purchase on the 18th during the time when the sale went live and before the correct IS prices were added (so approximately the first 2 hours of the Event), no other refunds will be happening, anything purchased on the 19th October that is included with the sale, would automatically have the correct discount applied.

  • JusticeDP
    JusticeDP Unconfirmed, Member Posts: 3

    Well, there was a discount on golden cages and not on shards during the event, and that's when I bought it. Looks like I just have to wait