All my cosmetics are gone!?!??!?!?!??!?!

A_Skinny_Legend

Oh my gorgeousness, all of my cosmetics are gone.

So I decided to play dbd again after discovering that the developers finally added the iconic chucks into the game (I dropped it years ago because I got super bored of it), and after having logged in again I noticed that all my cosmetics are gone. I only have the generic outfits that everyone starts with and now I literally cannot play the game knowing that my survivor/killer will be running around the map looking like a noob who’s ikea 99 cents bod is adorned with clothes from Walmart.

I came back with glee and joy about starting the game again but what is the first thing that I encounter? A game breaking issue which served as a reminder to one of the reasons on why I stopped playing.

I need this fixed as soon as possible, I will be filing a complaint or a ticket or whatever they’re called.

p.s. I’m on holidays right now and I would rather not spend a second stressing over some games’ technical problems, literally not my job.

Ok, that’s it, I’ll take my Karen wig off now. Oh wait, that’s right, I can’t because behavior decided to be the industrial adhesive which permanently glued my party city Karen bob onto my head.

Anyway, if anyone can be kind enough to point me to the right resources so that I can get this resolved, I would greatly appreciate that, thanks!

EQWashu

I'm so sorry you're experiencing this issue in your game, I can understand being upset having this happening this time of the year when everything is... well, a lot.

Absolutely make a ticket with Support; they will be able to assist you further with this issue occurring on your account: https://support.deadbydaylight.com/hc/en-us/