Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
No network connection
This happened a few days ago. Suddenly an error appeared that prevents me from entering the game. And this only happens with my account. I went to other accounts to check if the dbd works on them, and there is no such error. I tried logging into my account from different computers and they all got the same error. Please help me solve this problem, the last page of the winter event is opening very soon, and I would like to have time to complete it
Comments
-
The event is almost over, and I still can't enter the game. Can someone finally help me?
0 -
Maybe you've been banned 🤔
0 -
But a ban looks completely different, when a ban is issued, the reason for which the ban was issued is written, and the period until which the ban was issued is written, for a certain time or forever. You can also find your player ID below, by entering it on the forum you can request a detailed response from the developers
0 -
If I was given a ban, then I would like to receive an official statement about this from the developers
0 -
@S_mokes no longer, now this connection error appears. It would be easier to contact the team via ticket if there's any ban. I made this suggestion because in a Facebook group, a user posted an image with the same message, and the DbD team replied saying that she had a ban
0 -
But I hope that's not your case and that you can resolve it in the best way possible <3
0 -
thanks, how else can I contact the developers besides this forum?
0 -
The Support:
0 -
thank you very much, I thought that this was the only way to contact them through this forum
0