Epic Games error de no instalación de los prerrequisitos

salvitabv

Hola buenas, quiera saber si a alguno mas le pasa que no puede abrir el juego desde la Epic Games, al abrirlo me sale una ventana de cmd y después me da el error, este en concreto "LS-0019-IS-PQR4", y ya he hecho todo lo que te dice la Epic Games para solucionarlo, se supone que es un problema de que no instalo los prerrequisitos, pero no se como solucionar ese problema en especifico si me podrían ayudar por favor estaría muy agradecido

wimpy

Have you tried all of these steps?

https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_ErrorCodes/ls-0019-prerequisites-installation-failed-a000084998

salvitabv

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3673247#Comment_3673247

Yes all of the steps that the web give me and still dont change anything, sorry its in spanish but its the same, and its only with this game because i play Death Stranding and go okay this one

😣😣😣😣😣

wimpy

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3673266#Comment_3673266

Then maybe the EAC is broken. You might want to reinstall a new EAC. Either way, if you're getting the LS-0019 indication, there's nothing you can do on the part of Dead by Daylight, etc., so you have to fix your environment.

I play Dead by Daylight on Epic with no problems.

salvitabv

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3673315#Comment_3673315

Maybe its too for the version of the windows becuase before i have Windows 10 pro and now i have Windows 11 Home, and i install EAC