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Anyone else not have the strangers things characters despite purchasing the chapter?

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delugeoffear
delugeoffear Member Posts: 15
in General Discussions

I've had the stranger things chapter since it's return sometime ago. But today I went to play some killer, and it says I have to buy the characters again despite having cosmetics for Steve and definitively playing the character, prestiging him, etc. I wanna know if anyone else is experiencing this rn.

Answers

  • Mooks
    Mooks Member Posts: 14,298
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    are you on Switch? Then it’s a know issue and being worked on!

    It’s advised to not buy the chapter again as you might not get it refunded once it’s resolved.

    You can open up a support ticket especially if not on Switch so support can directly look into your account

    https://support.deadbydaylight.com/hc/en-us/requests/new

  • sonata93
    sonata93 Member Posts: 406
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    same issue here as a Switch player!!

    I lost access to all my ST DLC content, including all the skins I brought. How annoying.