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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Does anyone else seem to be getting ignored by BHVR support?

bearanku
bearanku Member Posts: 1
in General Discussions

SInce monday i have had an issue with my account not allowing me to play the game. I have reached out to bhvr to explain my situation in hopes to get it resolved and have had not one single reply. I thought maybe i had listed the issue under the wrong category so i went back and created a new ticket under a different category on wednesday and i have still yet to get any info on either ticket. I haven't seen any statement on if the tickets were at a high rate and that would be a reasoning but now i'm at the point of concern of losing everything even after just buying a dlc and not even using it yet.