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I didn’t get my Casting of Frank Stone rewards.

YrSensation

YrSensation Member Posts: 3

September 3 edited September 4 in Off-topic

I pre-registered the deluxe version of the game however I didn’t get my rewards yet. I’m on Xbox one so I can’t download it but I still own it and it’s connected to my BHVR account. Is that the reason why I haven’t gotten my things on its release?

Post edited by JocelynAwakens on September 4

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Best Answer

shalo Member Posts: 1,520

September 3 Answer ✓

Go to the DBD section of your BHVR account.
https://account.bhvr.com/account/my-account/games/dbd
Log in if you need to.
Click on rewards.

Scroll down to the Frank Stone section and click on claim rewards. In there you can select your platforms and get the rewards if eligible.

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Answers

HexHuntressThighs Member Posts: 1,243

September 3

I don't even know where to go to claim them tbh.

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NOEDVenOm Member Posts: 1

September 4

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3792270#Comment_3792270

Still can't get it but thanks ig

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vladthetek Unconfirmed, Member Posts: 1

September 4

I tried linking the game in my library and it still refuses to unlock my rewards. I have both games on Epic games.

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JocelynAwakens Member, Administrator, Mod, Co-ordinator Mod∙Co-ordinator › Posts: 1,589

September 4

If you have completed the steps and have still not received the rewards, you need to contact Support: https://support.bhvr.com

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