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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Bug Reporting Template - Please add logs to your PTB bug reports

Coordi
Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

To add in your title

Example: PC - Crash when hooking a survivor

What to add in the description

Example

Step 1 : Boot the game

Step 2 : Play as killer in a public match

Step 3 : In-game, hook a survivor

Step 4 : Notice the game crashes after hooking a survivor

Additional information

  • Character played
  • Perks played
  • Map
  • Frequency of the issue

documents to add

  • Images
  • Videos
  • Logs (PC only)

HOW TO GET YOUR LOGS (THIS PART ONLY APPLY TO PC PLAYERS):

When you get the issue, close your game and do not reopen it until you get your logs.

  • Press Win+R
  • Type in appdata
  • Press OK
  • In opened window navigate to: \Local\DeadByDaylight\Saved\Logs
  • Usually you would need to attach the DeadByDaylight.log file.
  • Add the file to your bug report
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