Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
I got 6 hour penalty for server issues
I never dc, but my game does crash, a lot. Only DBD, not any other game. For some time my game keeps crashing on me, mostly in the middle or right at the end of matches. My screen freezes up and then I'm met with the DBD logo, then the matchmaking is locked for 1 minute, 5 minutes, 15 minutes, 30 minutes, then 45 minutes. And today, I got a 6 hour penalty cause my game crashed in my second match.
I've tried to contacting DBD support and praying for someone to answer me, but no one does, which only upsets me more. I'm actually worried about getting a permanent ban because of this, or weeks penalty for reasons I can't even control. I put time and money into this, and I love DBD. And it's not even me doing the dc'ing.
Comments
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What region of the world are you in and what platform do you play on?
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I doubt DBD support is going to send you a better PC.
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What platform are you on? Do you get any messages that say "Dedicated Server not responding... Disconnecting"?
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If your game crashes a lot, sorry but you should not be playing because you are ruining the game for other people. This is the whole point of the DC penalty. It's not just to prevent ragequitters from playing, but also people who don't have reliable internet connections or equipment. I would suggest playing customs matches and try to fix your stability issues first, then hopefully once you get those resolved, come back to public matches.
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