Cross-Progression

I was curious if anyone has done this already and had the issue resolved in the past, and possibly how you fixed the issue and re-linked your accounts.

I took a break from DBD for awhile and came back to hear that cross-progression is available now. I've played on PS5 & PC, so I have cosmetics and progress on both and would like to link them.

The mistake I made… I wasn't aware I had a Behaviour account prior with my Steam account linked already. I created a new account and linked my PS5 to that new account, then I find out I can't link Steam because I already have it linked elsewhere.

I'm thinking… easy fix: I'll go unlink Steam from my old account and then link Steam to my new account, which is where I have PS5 already linked. I do this (unlink from old account), but when I attempt to link Steam to my new account (same as PS5)… I get the below error:

DBD Error.png

Any ideas? I already opened a ticket with support, and I'm waiting on that reply. I figured I'd come in here, see if anyone knew what I could do, and get this resolved sooner. Maybe even close the ticket so I don't pester them :-)

Thanks in advance.

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