Invest in your game's online infrastructure
My day job is a software engineer and I've worked on an infrastructure team as a platform developer on a live major product. I've been paged in the middle of the night, at dinner, etc…. so I know how this stuff works.
The constant outages the last week is crazy and I do not believe it has anything to do with your provider, unless you guys run this game on premise, which I doubt. As of right now, the game is experiencing the same provider error outage right now as I type this. But the game isn't experiencing all time high player counts, and it's 12:38 PM PST on a Sunday, not exactly "prime time" either, which tells me your game is suffering from something controllable.
It's not a great feel as a customer and player when you have an update, I buy a skin, and then I can't play on my weekend. IT REALLY makes me question buying any further.
Hope you guys fix your online service.
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unfortunately this is a repeated pattern. as a sys admin i can tell you that it feels like there's more cost cutting now than ever. i don't doubt that the infrastructure is going to get more unstable from here
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Thursday March 2026….Blood moon launches and it's 619PM EST/3:19 PST, game service has ######### the bricks.
It's a trend at this point.
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