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Store refunds?
Hello, I just purchased 500 auric cells and bought Feng's "Masuku Bijin" which is 400 cells.
Now it says "Refunds are not currently supported for in-game purchases in Dead by Daylight. Check with the game publisher directly to see if they can provide you with a refund."
Where exactly do I check this? I'm confused.
Also does the usual steam rule apply (you can't get a refund if you've played more than 2 hours)?
Because I bought it today and I played more than 2 hours after buying it.
If you're wondering why, I simply don't like it, it's edgy and screams "tunnel me" ;/
Is there a chance of me getting a refund on this?
Comments
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Why didn't you check it in the store before buying it? You can even rotate a character.0
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Go to this website to contact support:
https://support.deadbydaylight.com/hc/en-us
You can send in a support ticket asking for a possible refund on your auric cells.0 -
I once bought a Laurie and a Quentin to only find out that every time I played those characters even though I wasn’t running any obsession perks, I was tunneled repeatedly match after match after match. For some reason killers don’t like flashy it turns them into bulls.1
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@AntiJelly said:
Go to this website to contact support:
https://support.deadbydaylight.com/hc/en-us
You can send in a support ticket asking for a possible refund on your auric cells.Thanks, I just sent them a ticket.
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I don't know about this cosmetic piece, but some cosmetics from Feng are clipping a lot and you only find out if you try it out (or saw that in a video)Eveline said:Why didn't you check it in the store before buying it? You can even rotate a character.0 -
Oh I see.0
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@HeroLives said:
I once bought a Laurie and a Quentin to only find out that every time I played those characters even though I wasn’t running any obsession perks, I was tunneled repeatedly match after match after match. For some reason killers don’t like flashy it turns them into bulls.Same. And i main Quentin!
@HavelmomDaS1 This is why they should add the option to mix and match diffrent cosmetics from the shop.
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@drunky26 said:
Hello, I just purchased 500 auric cells and bought Feng's "Masuku Bijin" which is 400 cells.Now it says "Refunds are not currently supported for in-game purchases in Dead by Daylight. Check with the game publisher directly to see if they can provide you with a refund."
Where exactly do I check this? I'm confused.
Also does the usual steam rule apply (you can't get a refund if you've played more than 2 hours)?
Because I bought it today and I played more than 2 hours after buying it.If you're wondering why, I simply don't like it, it's edgy and screams "tunnel me" ;/
Is there a chance of me getting a refund on this?
The steam rule only applies for bougth games, not for DLCs and ingame currency.
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They've refunded my 500 cells within an hour of me submitting them a ticket!
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When I asked them to remove something I bought with my auric cells by mistake today they said no. What gives?
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Can i have a refund on jane ramaro my brother bought it on my account
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No in game refunds are given.
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