How to use the Deathgarden masks ? Bug ? Feature ?

Komared

As the title says : How do i wear the Deathgarden masks ? I preordered Deathgarden and this guy https://twitch.tv/videos/279290793 // https://steamcommunity.com/id/vallors is allready wearing his masks so i would like to wear mine too.Is the delivery buggy ?

Bamboozler

There are 2 options. He hacked it or accidently was given it too early. Most likely hacked it. Heared somewhere these items will be avaiable on Deathgarden early access release somewhere in August

Broccoli_Jaeger

Bamboozler said:

There are 2 options. He hacked it or accidently was given it too early. Most likely hacked it. Heared somewhere these items will be avaiable on Deathgarden early access release somewhere in August

It's more likely that he hacked it. There are already tutorials on YouTube for this XD

DangerouslyIdle

..

Atchoo

I already contacted the Deathgarden and DBD support regarding this issue.

I did not blame this user for hacking in the mail, I just asked them for checking out this instance and letting us know if it is possible to get those items right now or not. In addition, I asked for an official statement (of course without names!) on the forums, if it is possible to get the exclusives right now or if its bug or a hack. This guy seems to get a lot of hacker accusations and this should help him and the community to clarify this issue. If he did not hack it (thats what he claims), this should help him a lot to get rid of those comments, but if he did hack it, then he will get banned. Devs are aware of this issue now.

The support team sent the ticket to the correct department now and as soon as I get another answer by them l will update you here.

Komared

Thanks for response.Based on his behavior when he got asked how he can use the items i can absolutely imagine he "hacked" the game files to do so.Well,we will see...

Atchoo

Hello guys, as promised I will give you an update.

I got an answer by the Deathgarden support team and from the correct department too. But first of all I want you to notice that this is NOT a reason for anyone to "witch hunt" nor to blame certain users for hacking (I do not want to defend users who already have those skins, I just want to point out there might be various reasons and the DEVS have a look at this case, this is NOT our task - We only make the Devs aware of such issues) .

The following quotes are just statements by a Deathgarden-support member regarding the release date of the exclusives and a statement by a Deathgarden/DBD-support member about the current possibility to get those exclusives:

"Hello,

I am sorry to say I have not received any answers as to when the masks will be released. I can't promise anything, but I believe the masks might be released when the official game launches.

I recommend keeping an eye on the Deathgarden site: http://deathgardengame.com/, forums: http://forum.deathgardengame.com/, Twitter: https://twitter.com/DEATHGARDENgame, and Facebook: https://www.facebook.com/DEATHGARDENgame/ for more news about upcoming test sessions and updates on the game.

Cheers,

The DEATHGARDEN team"

--> no official release date yet, will most likely be available with the DG release

"Hello

Thank you for your patience.

We have investigated this and we are currently unaware of legitimate ways that non-developer accounts can obtain these masks. This means it is very possible the person you are discussing is hacking the game in some way. I will contact the Dead By Daylight team and forward the Stream information you have provided us with, as I am sure they will like to investigate this when they are given the opportunity to do so.

Unfortunately, we are currently unable to provide you with an exact date as to when these masks will be available to the general public. I'm truly sorry for any disappointment this news may cause. Should you be interested in keeping an eye on this particular subject, we recommend following our official channels:

• Our site: http://deathgardengame.com
• Our forums: http://forum.deathgardengame.com
• Our Twitter: https://twitter.com/DEATHGARDENgame
• Our Facebook: https://www.facebook.com/DEATHGARDENgame/

I appreciate you coming forward to us with this information and your dedication to helping our sister game a more fair experience to all.

The DEATHGARDEN team"

--> no exact release date yet, only developer-accounts can have those exclusives, Devs will have a closer look on the profile of the exclusive-owner

Now this issue should be clarified and instead of blaming someone on stream or on Steam or wherever to hack etc, you can contact a Dev and ask him politely about such cases. Have a nice day guys!

Komared

Thanks for the update mate

Atchoo

No problem at all, lets see how the DBD Devs react. There were a bunch of people using the skin already...

Dragonredking

From what I got the pre-order mask will most likely be unlocked once DG get released.
If you see someone that wear the mask you can pretty safely assume he hacked it.
edit: I should really fix my bad habit of answering the op without reading the whole thread

Atchoo

@Dragonredking: Yes, you are right, I think the masks will be available with the DG release. As Suggestive stated in the mail: They do not know about any possibility to get those masks in a legitimate (!) way right now.

Atchoo

Just a quick update by Jarvs: "Please know that this particular user has already been banned in the game. We appreciate the reports our players make in order to make the community a better place to be in."

Atchoo

..Means the DBD support and mods still review every single report, it just takes quite a time due to the big amount of tickets entered.

Komared

Thanks again for keeping us up to date
Good to know they are still investigating those cases

fcc2014

DBD has no hacking. If only we had a report system.

Locks

Thank's for this answer !