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Disconnect cooldown and disconnect bans

MartinJohnson
MartinJohnson Member Posts: 4
edited February 2020 in Ask the Community

Hello Everyone

I am a new player and I am enjoying the game immensely for the most part.

Unfortunately, I reside in an area with sometimes-spotty internet. About a week ago we had some issues and my disconnect penalty increased to 1 hour.

I've been playing every day since then, without issues or disconnects. Today my internet cut out again during a match, and I was shocked to see my penalty was still 1 hour, so there was no apparent decay.

A couple of questions:

1) Is it possible to receive some indication of how the cooldown should work? Does in-game time matter or just wall-clock time? The cooldown implementation itself could have bugs and it would be important for people to be able to report when their actual disconnect penalty is much different than the desired implementation.

2) Has there been any official word on whether disconnects may result in a ban? I've enjoyed the game so much, I would like to purchase all DLC, but I won't do so if there's a future ban hanging over my head because of my internet issues.

Thank you in advance for your thoughtful responses.

Warmest Regards,

Martin Johnson


Edit: Punctuation.

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