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Kill Switch update: The issue affecting Baermar Uraz's Ugly Sweater has been fixed and the cosmetic has been reenabled in all queues with this update.

DLC not working

Zen
Zen Member Posts: 9
in Bug Reporting

A friend gifted some cosmetic DLCs to me. I received only a few of the outfits, meanwhile my friend was able to get outfits I didn't get.

Is this a bug or something? How can I redeem the outfits I didn't get?

0
0 votes

Fixed · Last Updated

Comments

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,479

    What cosmetic items were you gifted and what items do you not have? Images of what you believe you are missing would help.

  • Zen
    Zen Member Posts: 9

    I put a support ticket and the problem was resolved.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,479

    good that it's been resolved for you, I'll go ahead and close this thread now.

This discussion has been closed.