Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.

We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Bug Reporting

Report any bugs you find here.

BRIEF DESCRIPTION OF BUG
SUMMARY OF THE ISSUE: Challenge "UNWANTED GUEST" in the holiday tome will not register. PLATFORM: Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: In the event tome, the very first challenge will not register no matter how many times I throw a snowball at the snowman. VIDEO: PLAYER LOGS: Player logs are required…
unable to snap out of it at madness 3
SUMMARY OF THE ISSUE: unable to perform the action "Snap out of it" PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Started the snapping out if it but cancelled at the timing of a skill check and unable to start snapping out of it since even if hooked, inside a locker or a snowman. Note : i was…
Zarina Christmas Sweater Causes Bluescreen/Crash in Bloodweb
SUMMARY OF THE ISSUE: While putting points into Zarina's bloodweb while having the new christmas sweater cosmetic equipped, the game will frequently crash and/or bluescreen my pc. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Putting points into Zarina's bloodweb while having the new christmas sweater…
Huntress Ohmwrecker mask is identical to the default one
SUMMARY OF THE ISSUE: Huntress Ohmwrecker mask is identical to the default one PLATFORM: all STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Check default mask and ohmwrecker mask They are the same. VIDEO: PLAYER LOGS: Player logs are required from PC players only.
Killers are forbidden to lunge if they are too close to a survivor, which can steal hits.
Killers are forbidden to lunge if they are too close to a survivor. It doesn't matter if a killer is holding a direction and the M1 button at the same time, because the game will force a short M1 tap attack if the killer tries to attack while right next to a survivor. I'd even claim that many of the aim dressing complaints…
Boon snuffing problems
SUMMARY OF THE ISSUE: some boon totems are hard to snuff or completely unsnuffuble PLATFORM: all STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Find a boon totem that is in a tight spot (below is the video example with one such spot, there are a lot more) It will require several attempts to snuff it out or will be…
No Clip Spot on The Game
SUMMARY OF THE ISSUE: I was playing The Unknown on The Game where in the room above The Bathroom a Loud Noise Notification and Scratch Marks were appearing Infront of the corner lockers by the central Pallet in the room, after hanging around and checking the area I noticed a survivor popping out of the wall next to the…
Bots walking/running back & forth
SUMMARY OF THE ISSUE: Bots run back and forth in the match and do absolutely nothing PLATFORM: Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: The bot went to go repair a generator and didn't know what to do and ended up being overwhelmed with commands or scripts I'm assuming VIDEO:…
Hatch Malfunction
SUMMARY OF THE ISSUE: Hatch wouldn't open with key PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: We were playing a game and my partner had a glitch where they were trying to open the hatch after waiting for the killer to close it. When they tried, it wouldn't give them the option at all, and wouldn't…
Unable to level up due to the entity covering my next item in the bloodweb
SUMMARY OF THE ISSUE: PLATFORM:PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:I was levelling up my Trevor Belmont in the bloodweb while queueing for a game, I got into said game and when the game ended the entity was covering my next item in the bloodweb VIDEO:I don't have a video but I have a screenshot of the…
Bots not doing anything when reverse bear trapped
SUMMARY OF THE ISSUE: Survivor Bots in Bone Chill Event will sometimes not do the headtraps placed on their head. I unhooked a bot with a trap and healed it. We ran off in different directions and then the bot proceeded to do nothing (the HUD showed no action) until it died from the Head Trap. I found its dead body in…
Feng Min. Sovereign Rising outfit - wrong name of collection
SUMMARY OF THE ISSUE: Outfit Sovereign Rising for character Feng Min has wrong name of collection - Holiday Horror instead of Deck The Trials PLATFORM: PC (Steam) STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Choose collection in inbox news or in in-game store. VIDEO: no PLAYER LOGS: no SCREENSHOTS
[Bug]: various strings into italian language - INBOX
SUMMARY OF THE ISSUE: When i click on the "Inbox", there is this message aren't localized into italian language. (Screenshot 1). If i change into english i've this message (Screenshot 2) PLATFORM: PC - Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I launch the game from the steam I'm awaiting to load the main…
Houndmaster red line on ground on menu screen (PC)
On screen with main menu I see red line under Houndmaster's dog. PLATFORM: PC (Steam, 8.4.2) STEP 1. Open game and choose Houndmaster as killer STEP 2. Restart game. When camera start moving to Houndmaster watch right bottom corner. VIDEO: no PLAYER LOGS: no SCREENSHOT
Shoulder the Burden doesn't activate exposed or scream
SUMMARY OF THE ISSUE: Using the perk Shoulder the Burden, it occasionally doesn't make you exposed or scream as intended. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: -Use the perk Shoulder the Burden (I used it on a survivor on death hook, to make myself go death hook) -See if you are exposed or if…
"Break for it" achievement escapes not counting towards achievement.
SUMMARY OF THE ISSUE: I went into a match but before i checked on steam how many escapes i had and it was 2 out of the 5 required for the achievement, after different games where I either got tunneled or played bad or couldn't escape for whatever reason, I opened one of the gates in "Gas Heaven" map while using the perk…
Bug with Dredge Teleport
SUMMARY OF THE ISSUE: Got stuck in a locker after teleporting with a player inside PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I was teleporting to a locker and as I was teleporting, a Leon was getting into the locker. The animation went through with me grabbing him, but we ended up being stuck inside…
Trickster's main event not working
SUMMARY OF THE ISSUE: I used main event in a match and instead of playing out like normal, he pulled up the knife and yellow surrounded the screen, but nothing happened. After using main event again, the bug went away. This seems to have been reported many months ago, but still no fix has been made. PLATFORM: PC STEP BY…
"Dance with me" goes on cooldown when anyone vaults
SUMMARY OF THE ISSUE: when using "Dance with me", when any survivor fast vaults a lockere, it activates and goes on cooldown, while still giving the bearer no scratch marks. It has been replicated in custom game, event que and normal que PLATFORM: PC, Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: 1. Equip…
Entity blocking bloodweb progression
SUMMARY OF THE ISSUE: In the photo below you can see where the entity has bugged out my level progression. You can see where the sacrificial ward was closed off by the entity, but further along the path you see the butterfly tape purchased. This is clearly a bug, as the sacrificial ward would need to be purchased to…
Shoulder the burden not exposing/downing survivor on basic attack
Kate Denson shoulders the burden for Adam Francis, I immediately show up to take value from it, basic attack her, she loses 1 health state & keeps running Ps5
STUCK AFTER DESTROYING BOON TOTEM
SUMMARY OF THE ISSUE: I was stuck in one place playing as killer after I destroyed boon totem. PLATFORM: Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I played as the Plague on MacMillan map and I stuck for the entire game after destroying boon totem. Nothing helped, tried swinging, using ability, throwing…
Alessa Gillespie dress clipping
When I go down using the Alessa Gillespie cosmetic for Cheryl Mason, the dress clips to the front of the character's legs.
Current From The Rift Bundle cannot be purchased
The current From The Rift Bundle featuring the Skeletal Crow charm and the Apex Ursine outfit cannot be bought despite not owning the Skeletal Crow charm, my best guess is because I DO own the Apex Ursine it is considering the full bundle as owned Platform is PC Attached are screenshots showing the issue
Taurie's Fingers Are Broken In Her Sweater
For some reason, Taurie Cain's fingers become broken and it seems like she doesn't have any finger bones in her Disciple Sweater.
Need to restart after every game because i get kicked out of my firends group and cant join again
PLATFORM: steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: after one round I come back into the lobby and get kicked out of my friends group. i try to join them again but i cant and i also cant invite them. so i need to restart the game. then it works for one round but then it happens again. I already deleted and…
Dedicated Server not Responding; Disconnecting
I've repeated had this occur to me today in my matches, not only is this issue rampant today but this is an ongoing issue that seems to be getting worse by each day. The developer team really should consider a server maintenance of sorts because I'm quite sick of getting a match penalty adding up to 30+ mins because the…
Mistle Toes offering prevents event score from being credited
SUMMARY OF THE ISSUE: Bringing the Mistle Toes offering to a trial not only doesn't apply the 100 % bonus advertised, it prevents any and all special score events from being credited post-match altogether. What that means is bringing any other offering or none at all will get you more bloodpoints than bringing Mistle Toes.…
Cross progression no trophies poping from PS4>PS5
Hi, I've been playing Dead by Daylight for a few years and recently purchased a PS5 account to continue my gaming experience. I had previously achieved 100% completion on all trophies up to the Tomb Raider chapter. However, after syncing my account to the PS5, I noticed that some trophies from the Forged in Fog chapter…
Bloodweb bug, partial incorrect progress rollback, incorrect Bloodpoint compensation.
SUMMARY OF THE ISSUE: I was leveling up The Blight in the bloodweb and had just unlocked the last tab to go up to lvl 41, once i purchased the last tab i was given the error message "Bloodweb Error; An error has occurred while updating your bloodweb" and then my game restarted. Once i was back in the bloodweb menu, i was…
I think Dracula bat form should see an aura of the survivor
SUMMARY OF THE ISSUE: I can see the survivors aura as bat form of dracula PLATFORM: pc/steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: i use weave+frankie i can see survivor aura as bat form normally VIDEO: https://youtu.be/AsZ7ISkb5Ak PLAYER LOGS: i dont what what is this
Dedicated server not responding, disconnecting...
SUMMARY OF THE ISSUE: every 3rd/4th attempt to load into a lobby ends up in a 2 minute loading screen followed by "Dedicated server not responding, disconnecting..." if this is hard to fix then at least stop making us wait for several minutes before the game realizes the lobby won't load PLATFORM: all STEP BY STEP…
Dwight's Mr. Elf cosmetic not purchasable
SUMMARY OF THE ISSUE: Mr. Elf shows locked under survivor cosmetics. It says it is available in the Winter Tales Bundle however that bundle is not available in the store.
Can't throw snowballs in wolf form
Summary: I can't throw snowballs in wolf form when playing Dracula. This is very serius and needs to be fixed :[ Platform: PC
Bots Can't Solve Pig Boxes
SUMMARY OF THE ISSUE: My whole team DC'd instantly and the bots spend the rest of the match walking into the Pig's puzzle boxes, but wouldn't actually start the interaction. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Went against a pig running the iri where everyone starts with a trap. My whole team…
Knight is invisible whilst guard is used.
SUMMARY OF THE ISSUE: For context, knight sent a guard on me (jailer) and he was completely invisible until he sent a new guard out. I am not sure how this occured since I was on the survivor side but it was in the event queue if it is any help? PLATFORM: Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Again…
The First challenge from the bone chill event is bugged (PS5)
I can’t complete the first challenge since the bone chill event came out, it’s very frustrating because I can’t get any progression, I can’t get the rewards and time is running out… fix it quickly please or if you can give me cosmetics.
White flash when using lightborn vs blastmine
SUMMARY OF THE ISSUE: I've noticed over time that a white flash appears that covers the screen when kicking blastmine with lightborn. It's been getting progressively worse over the past couple of months now lasting a whole second. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: VIDEO:…
Can't place Hag traps
SUMMARY OF THE ISSUE: Game wouldn't let me place traps as Hag from the start. Tried to place them, but placement action stops stop in a millisecond. Tried multiple times but it kept doing the same thing PLATFORM: XBox Series X STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Build: A Nurse's Calling, Pain Resonance,…
Father Campbells Chapel Invincibilty Spot
SUMMARY OF THE ISSUE: Props are spawning under the Chapel Window that is next to the Generator in the Chapel. The window is specifically the version that does not have a vault. Survivor's can get on top of props to avoid being hit by the killer. PLATFORM: All STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Just hold…
Boil over does 100% of current wiggle bar
SUMMARY OF THE ISSUE: Boil over is currently doing 100% of your current wiggle bar and not 33%. Tried it multiple times and it did this every single time, I also used flip flop to get to 50% wiggle bar, then had a killer walk of a drop and I instantly got out as it increased my bar by 50% which was 100% of my currently…
Houndmaster does not whistle when talking
SUMMARY OF THE ISSUE: when readying "chase" houndmaster does not whistle if she's currently talking PLATFORM: all STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Have houndmaster be saying something During the line, ready up "chase" power She will not whistle thus not warning survivors of the dog VIDEO: PLAYER LOGS:…
Gideon Meat Plant - Survivor can get inside wall
SUMMARY OF THE ISSUE: In the room above Bathroom/Basement in Gideon Meat Plant, survivor appears to be able to walk into the geometry of this wall. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: As above, simply walk into the wall, doesn't seem to need special steps to force themself in.
Red exclamation marks do not disappear when they should
SUMMARY OF THE ISSUE: Red exclamation marks do not disappear after checking them PLATFORM: all STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Have red exclamation mark in "inbox" Go into "inbox" Red exclamation mark will disappear Go into a lobby Back out into main menu Red exclamation mark will come back Similar…
New Ormond map has really bad frame rate for Xbox players
SUMMARY OF THE ISSUE: the new map is beautiful but when playing on it as survivor and killer (on Xbox) I get horrible frame drops, especially in the main building and the underground mine. Turning my camera back and forth to look in front and behind causes the game to stutter and kinda freeze because the frames drop the…
Unable to collect item from treasure chest
SUMMARY OF THE ISSUE: Unable to collect item from treasure chest PLATFORM: PC - Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Open chest Attempt to collect item Each m1 click results in nothing. VIDEO: PLAYER LOGS: Sent via support ticket.
Ghost Face / Mantle of the Night
SUMMARY OF THE ISSUE: Mantle of the Night is getting canceled through walls PLATFORM: Xbox Video: https://www.twitch.tv/myezakame/clip/RepletePlacidTroutPRChase-1W908m2rb7NEEnrU
random crashing
SUMMARY OF THE ISSUE: unknown error code PLATFORM: steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: just normal gameplay and as the match ended it crashed with an error code PLAYER LOGS: EXCEPTION_ACCESS_VIOLATION reading address 0x00000002000029c9
Dredge teleport not working, among other bugs in this specific game
SUMMARY OF THE ISSUE: Submitting again since I still have this issue, also this whole match was very bugged. Later I also tried dredge in custom match with base cosmetics and no perks, but the issue still occurred. I have not encountered issues with any other killer's powers, and I also did not see these happen to another…
Bloodpoint Incentive for Killer definitely broken
SUMMARY OF THE ISSUE: The BP incentive never goes the side of Killer. This has been observed for over a month now, and I've encountered a very obviousbdifference in queue times. The queue time for Survivor is reaching the 2 minute mark in this example, yet the queue time for Killer is less than 20s. PLATFORM: PS5…

Bug Reporting

Discussion List

Official Dead by Daylight Channels