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Both BBQ Items randomly vanished

Aziux
Aziux Member Posts: 70
in General Discussions

Title says enough. I am pissed, has this happened to anyone else?

Comments

  • OGlilSPOOK20
    OGlilSPOOK20 Member Posts: 716
    Nope
  • MegaWaffle
    MegaWaffle Member Posts: 4,172

    @Aziux said:
    Title says enough. I am pissed, has this happened to anyone else?

    It has not happened to me (I'm assuming you've unlocked them) but my friend had the hammer vanish on him. He simply restarted the game (fully closed the application on PS4) and it came back.

  • Aziux
    Aziux Member Posts: 70

    Added note, also lost the David Donkey Jacket and the Huntress Hound mask. What the ... is going on

  • Aziux
    Aziux Member Posts: 70

    @MegaWaffle said:

    @Aziux said:
    Title says enough. I am pissed, has this happened to anyone else?

    It has not happened to me (I'm assuming you've unlocked them) but my friend had the hammer vanish on him. He simply restarted the game (fully closed the application on PS4) and it came back.

    Tried restarting but it didn't bring the items back but thank you for taking the time to try and help me :)

  • MegaWaffle
    MegaWaffle Member Posts: 4,172

    @Aziux said:

    @MegaWaffle said:

    @Aziux said:
    Title says enough. I am pissed, has this happened to anyone else?

    It has not happened to me (I'm assuming you've unlocked them) but my friend had the hammer vanish on him. He simply restarted the game (fully closed the application on PS4) and it came back.

    Tried restarting but it didn't bring the items back but thank you for taking the time to try and help me :)

    Well hopefully it will be addressed as I'm sure others will come forward.

  • Aziux
    Aziux Member Posts: 70

    @Peanits Can you assist me here?

  • Peanits
    Peanits Dev Posts: 7,555
    edited September 2018

    @Aziux said:
    @Peanits Can you assist me here?

    Howdy.

    Yes I can. Please contact support (https://support.deadbydaylight.com/hc/en-us) and create a ticket. We'll take care of you.

  • Aziux
    Aziux Member Posts: 70

    @Peanits said:

    @Aziux said:
    @Peanits Can you assist me here?

    Howdy.

    Yes I can. Please contact support (https://support.deadbydaylight.com/hc/en-us) and create a ticket. We'll take care of you.

    Thank you, what topic should I put it under?

  • Peanits
    Peanits Dev Posts: 7,555
    edited September 2018

    @Aziux said:

    @Peanits said:

    @Aziux said:
    @Peanits Can you assist me here?

    Howdy.

    Yes I can. Please contact support (https://support.deadbydaylight.com/hc/en-us) and create a ticket. We'll take care of you.

    Thank you, what topic should I put it under?

    Loss of progress.

    It may not get forwarded to me until next week (since it's the weekend), but it won't take long.