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A cheater just got on free foot because the reporting system sucks
I had video evidence of a cheater, tried to post it on forum but it was shot down due to breaking guidelines. I get redirected to the right channel where to report cheaters, I fill out the form, upload my video there, doesn't work, doesn't want to take my video because uploading it takes too long so it disconnects, it is a 197 MB video file. Okay, no problem, I offer the link to a youtube video where they can watch it, then send...
The ticket is not yet submitted, I must first authenticate my account. Okay, I go to my email, accept the link, the link offered doesn't work, cool! I try again, same problem. I realize filling out the form again and again and dealing with this bs takes far too long and is not worth the effort so I am done, whatever, let that cheater continue using cheats and ruining everyone's game since they want to make reporting a player this hard.
Is it too much to ask that the actual ingame report system is not just a decoration.
Comments
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If a cheater gets "on free foot" it is mainly because you don't want to incinvenience yourself more than anything else.
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it’s not that great, then again I never use it but a lot of people have complained about it. I would dm a dev or mod if it’s serious and want something done about it
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imagine cheating in dead by daylight smh
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Upload it to YouTube then send them the link.
I don't know why the system won't let you upload a video and it irritates me too when I catch people and then it times out.
Their video submission is outdated and pedestrian. Upload it on YouTube, and open a ticket again, submit screenshots as well.
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Not to disrespect but did you even read what I wrote?
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Well after reading the OP. I don't think I'd care enough to go through that same process. I feel like most people would just let cheating go on. Whose going to spend that much time reporting someone?
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Did you authenticate your account?
The link didn't work, try opening it on another browser.
It works fine for me when I submit tickets, you just have to do it once and that's it.
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Fair point.
Would you care enough to post a fuming rant directed at the devs on the forums? And do you think it would change anything if you did?
Maybe the report system is flawed and has its issues, I wouldn't know as I've never filed a report. Giving feedback, providing constructice criticism is all fine and good but being this aggressive about it isn't the way to go about it imo.
Post edited by LordCyphre on0 -
How did he cheat? Way too many people reported camping in the past.
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Just go on youtube and watch the video, since I am not allowed to post it here. You can find the video from my channel "Sunbreaker7" - Or perhaps this also breaks the rules, I don't know...
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I do really hate the cheater report system in this game.
I had a survivor who was working with the killer. At the end, the survivor gets me caught and I'm in the "struggle" phase on the hook. The survivor just sat there unhooking me (but didn't let the animation finish so he just kept hooking and unhooking me) while the killer sat there.
I'm struggling to get my phone to the camera mode so that I can record while tapping on the A button to keep myself in the game so I can report this #########. I got it recorded and had to send it to myself so I could upload the information to the site. I then had to create an all new log-in for their reporting site. I then had to give them my user information, the "cheaters" user information, and go into the settings and write out my Player ID. Overall, it took me about a half-fuqin-hour just to report one guy that may or may not ever be punished for cheating.
Like...what is even the point of having an In-Game Report System that can't see if what I'm reporting is legit? I get that they probably don't have videos of every single game recorded but how is there not some kind of game log or something that would demonstrate that this guy was cheating like this? If the In-Game Report System is that useless, then why even bother having it and making people think that their reporting is going to do anything?
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So you'd rather not have a report system and anything be done about it at all? Or a system that banned players based on reports without evidence, guilty or not?
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Where did I say either of those things?
If the In-Game Report system does absolutely nothing as it sounds like is the case, then yeah, get rid of it because it's useless at best or disheartening at worst as people think they're sending in reports to stop people from cheating that doesn't do anything. Why in the hell would you have a reporting system that goes right into the trash can?
If the In-Game Report system DOES allow BHVR to look into it, why do we have to upload video proof of the cheating? BHVR should be able to look at their own game data to see. Even if they don't record the actual match, one would think that they could have basic information that would tell the story (Player A is on the hook, Player B repeatedly pushes A to take Player A off the Hook while KILLER stands six feet away and watches until Player A dies, in which then Player B skips merrily to the Hatch while the Killer stares at them). You can see with game data that Player B is working with the Killer. There is your proof.
The entire point of an In-Game Report system should be to flag BHVR to look into something. If BHVR looks into it and sees no wrong doing, problem solved, no one gets punished.
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Right on. It feels like an insult to all the players by having a report system that is just there to create an illusion that something is being done. Yes, it works on chat abuse cases, but not on cheaters. A game like this should not force its players to step outside the game to report cheaters in the first place. For how long has this game been out for all these years and they haven't still come up with an effective report system that actually encourages people to report offenders instead of making it a chore.
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It doesn't sound to me like the report system does nothing, just that you have to put some effort in if you want things to get looked at. If you want to accuse someone of doing something wrong you bear the burden of proof, seems fair to me.
See I was just listing alternatives that are way worse than what is in place right now and honestly I don't think what you describe is a better solution.
If one just needed to press a button to get BHVR to look at things the team responsible for doing so would possibly drown in false reports with no way of discarding them. BHVRs staff would have to sift through thousands of games which were reported by players who were merely upset because they lost, didn't like the way others played, reports from inexperienced players who assume cheating by mistake and whatnot.
With the way it is now I think there's a lot less false reports by salty people or that it is at the very least easier to filter those out because I doubt that everyone who wants to get back at someone has the match recorded and/or is willing to put in the effort to go through the procedure of reporting.
It is a good compromise between having no system whatsoever and wasting manhours to analyze thousands of falsely reported games imo, even if some legitimnate reports may slip by this way.
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If the game had some kind of built-in way to submit more detailed reports and video, I would 100% agree.
Instead though, it is such a tedious process right now to report something that it doesn't seem worth it.
You are right to say there does need to be a bit of balance from making it too easy so that people don't just flood BHVR with reports on people who did nothing wrong because they're a salty boi but right now, this process is so user unfriendly that it isn't really worth the effort. Like I stated it took me almost a half hour to finally get the report submitted with all the hoops I had to jump through and I knew I needed the video evidences so I made sure to take it (granted, you could probably now shave a little bit of time off of that since I now have a BHVR account setup to submit tickets).
I can't imagine how disheartening trying to report someone so blatantly cheating only to be told "Sorry, pics or it didn't happen LOLOLOLOLOL" would be to someone trying to report a jerk ruining the game for people. If this game had a built-in recording system or something, that I could understand but as of right now, unless you happen to Twitch Stream everything you do and have it always set to keep the recordings of your games, there's no good way to report people breaking the rules.
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It's not about gathering video evidence to proof your case, it's about dbd team coming up with an actual report system that does its job and is easy to access and fill without having to exit the game. League of Legends has ingame report system that actually lets you know when offenders have been punished thanks to your report, that's something we need to this game to encourage people to actually go the extra mile to fill out these forms if we really have to exit the game to do our reporting.
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BS. Theres far too much required.
I have this when I get troll survivors working with the killer or sandbagging. You need to record, report, upload which takes forever, fill out a long ticket and you'll never get an update. It was becoming so frequent that i really couldnt be bothered anymore. Not when you dont even know if they’re doing anything
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This is exactly what I am talking about. People need to be encouraged to report players! Simply filing a ticket that is a pain in the ars and doesn't even let the reporting player know if his report ever did any good or was even looked at, that's frustrating. If I had to report a cheater once or twice a year, sure, give me the longest freaking form to fill there can possible be, I can make time, but when I have to report players (not just cheaters) every now and then, I start to demand convinience for my trouble.
I am not getting paid for this, unlike the staff hired to catch these offenders. I paid to get to play the game and have fun, not to file tickets, so why am I being the bad guy for asking a little bit of convinience for my trouble? Few people who say that the system is fine as it is and it's us who should just deal with it, I don't really believe you guys are actually doing anything to report offenders, you don't know how tedious the process becomes over time, or maybe you are one of those who has all the time in the world to play these games and time is no issue to you, so you just don't care.
Bottom line is, there is nothing wrong asking for a better improved system that benefits us all, both the players and the devs.
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