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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

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Game crashing

ronobbly
ronobbly Member Posts: 34
in Bug Reporting

Hi, I play on PS4 and in matches I will get a bug that happens usually once a day when I play. When I go to unhook somebody, the game will freeze for a minute, crash and then set me back to the loading screen. This has also happened when I'm being unhooked too and the same issue happens.

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  • ronobbly
    ronobbly Member Posts: 34

    Yet again, I have just received a 48 hour ban because mid way through a game it just took my straight to the loading screen then the start up screen. It said I had 'no connection' however, I never have this issue with other online games I play. Also, I had something on twitch on my laptop and that didn't disconnect. I'm sick of these bans

  • Brunno
    Brunno Member Posts: 52

    Are you Brazilian? i am,and many Brazilians have this problem, look at this link below:

    https://forum.deadbydaylight.com/en/discussion/152610/need-community-help-random-disconnect-in-game#latest

  • Brunno
    Brunno Member Posts: 52

    it seems that the Brazilian server is bad, what bothers me most is the delay in solving the problem, and they haven't removed the punishment for disconnection yet ...

  • ronobbly
    ronobbly Member Posts: 34
    https://forum.deadbydaylight.com/en/discussion/comment/1288081#Comment_1288081

    I'm from the UK so I'm not on that server, thank you for the link & yeah it's absurd that we are being punished for a fault in the game and when you dispute it you get told it's 'automated' and they can't do anything about it which is really not good enough.. they shouldn't encourage players to take breaks off the game after their ban to ensure that there won't be a long one like that again.. it defeats the whole purpose of people buying the game to play it