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Where can I report cheaters

jjb985
jjb985 Member Posts: 60
edited May 2020 in General Discussions

I recently had a game so bad and ######### that I thought about quitting the game altogether. I need to know who I need to talk to about people who have no reason being in this community ever. I recently had a decent match absolutely ruined by a killer and survivor who worked together. Took the game hostage and she was showing the killer for the entire end game where I was by pointing a flashlight (which never ran out after using it the entire game over and over for farming with the killer) , she blocked pallets so I couldn't use them or would stand near windows hurt so I would heal instead of vault forcing me to hide until they ran around finally finding me. I took lots of videos on Xbox.

Comments

  • Fibijean
    Fibijean Member Posts: 8,342
    edited May 2020

    If you reported them after the game, you can submit any video evidence you have to Support via a ticket at this link: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=191426

    You'll need the other players' Gamertags, as well as your own, and your Player Cloud ID (which you can find at the bottom of the options menu in-game). I'd recommend submitting a separate ticket for each reported player.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357

    The correct way to report another player is using the in game report system and then send video evidence to Support for it to be reviewed - Support address is https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=191426 . You may find it easier to upload the video to YouTube, keeping it private if need be and use the link to the video in the report form.

    We do not take reports on the forum and we also have rules against naming & shaming other players, so I've edited your post accordingly.

  • jjb985
    jjb985 Member Posts: 60

    Thank you both, I did the thumbs down and clicked under body blocking, game hostage, working with killer section just wanted to know where I can send my clips. First and hopefully last I run into this.

  • bbestinthelobby
    bbestinthelobby Member Posts: 1
    edited October 2021
    https://forum.deadbydaylight.com/en/discussion/comment/1288372#Comment_1288372

    Hey, how do we submit a report when we don't know exactly who is cheating out of 4 survivors? ( auto completed a generator ) I do have video evidence too, I just don't know which survivor made the generator go from 0 progress to 100 in a matter of 2 seconds of me looking away from it in which I counted reviewing the video