Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
GPU Crashed or D3D Device Removed
This error came after the new actualization
GPU Crashed or D3D Device Removed
Use d3ddebug to enable the D3D debug device
Use gpucrashdebugging to track current GPU state
Comments
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SAME
waiting for a response:
p.s.: I'm a xbox game pass beta (for computer) user, not a steam user.
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Same here. I already summited a ticket to see what's happening! this is the error that shows up. I hope someone can help.
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Same here!! Can't play the game :(
I'm also xbox game pass
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I have the same problem! it never occurred until this update, and i have tried everything to fix it. I dont want to lose the game, I have spent over 100$ on it :/
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have you tried re-installing the game?
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guys please submit a ticket to the dead by daylight support so they can help us more fast! : https://support.deadbydaylight.com/hc/en-us
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Estou com o mesmo problema, não consigo jogar desde o dia da nova atualização,
GPU travou ou dispositivo D3D removido
Use d3ddebug para habilitar o dispositivo de depuração D3D
Use gpucrashdebugging para rastrear o estado atual da GPU
Ajeitem está versão ou voltem a anterior para poder jogar novamente!!!
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Hello, i sended a ticket and now the problem is with the technical team. It will be fixed in some days
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Any updates? I sent a ticket in too and they said they would work on it but I havent had a further response yet.
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So did you guys consider asking about this in the Technical Support section of the forums as well or did you just default to General Discussions?
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Yes, no luck.
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Really? Because all 3 of your comments have been on this thread, in General Discussions, and you haven't opened a single thread.
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I misunderstood. I thought you meant contacting them. I'm not 100% sure how all this works.
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Okay so here is a link to the technical issues section of the forums:
https://forum.deadbydaylight.com/en/categories/technical-issues
What you'll want to do is to go there and create a discussion about your issue. From there wait until someone comments trying to help fix it. This could be either someone trying to be helpful, a bhvr employee, or could just make them aware of the issue for them to fix. Provide as much detail as possible.
Sorry for the late reply, best nights sleep I've had in a long time and I was savouring it lol.
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