For people that bought this bundle, did you get the promised cosmetics?

So i made a post commenting on this but nothing helped and i want to know if anyone else that bought this had the same issue. So i recently bought dbd silent hill edition on PC cause i played on console and wanted to move to PC. It came with all 5 dlcs like it would, bu the alessa and dark wish skins for the silent hill character weren't in my game when i opened it. I've restarted the game, restarted steam etc. I even sent a ticket and they said they couldn't help, then i sent a ticket to steam and they said they couldn't help ether. so what do i do? just not have the cosmetics i was promised in the bundle? so for anyone that bought the silent hill edition, has this happened to you. even for people that didn't get the silent hill edition please tell me what i can do about this. cause now that steam said they couldn't help and me submitting a bug report didn't work what can i do? please help. thanks for reading and have a good day

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