They can only do so much and why should THEY record your gameplay? No other game does that. Its easy to record your gameplay nowadays. If you want something done, then put a little effort into it. Why can't devs just fix bugs that we see? Because you have to SHOW them what is bugged or mention it so they can attempt to fix it. That wouldn't even be appeasable to record hundreds of thousands of games on the off-chance of a cheater.

Doesn't a bunch of games record for you? There's csgo, League of Legends, call of duty games, etc.

I haven't played those but COD and even when you get cheaters, they request footage. I've had to report it on console when people were using jitter mods. They still require game footage of what you seen or they won't do anything but tell you to record next time.

The amount of people who report players for really stupid reasons is in the thousands. This system wouldn't work in DBD. There are a ton of things that impact gameplay. How could you tell that the server was bugged? Maybe the player was lagging due to the server? Maybe the player got stuck? The survivor was taking the game hostage on purpose? Maybe he just couldn't move? I don't want an automated system to ban me just because someone says they did something and didn't like it.

Same as I said to Dugman. Too many variables to really use that to such a large degree.

I see the video. I get the basics of it. How is that supposed to tell you if someone was using a script to teleport? What if it was just the server being stupid? With the amount of bugs in the game, using that as sole justification for a ban is problematic. It shows you basic movement of what transpired, I'm guessing? It doesn't show you if something caused something to happen or if it was a bug. Doesn't account of latency for hits. Different connections. What if you got banned for teleporting but in actuality, you lagged forward really hard due to the server just having a mini freak out? What if you down someone but on their screen, you're 10 steps away so you get hit with a ban for cheating? Video can show actually what's going on, what was done at that moment and even give a bit more help to see if its a glitch, bug or hacks. That window bug where you go through it with a map active. How is that supposed to show you what happened correctly? What about the deathslinger and you can't wiggle? There's a reason why video is usually required for reports, even in Call Of Duty and that's a AAA game with microtransactions but they won't process anything without video evidence.

Not sure if that still be would a good replacement but I still think video should be required. That's just how I am, though. I like to see if something happened compared to someone telling me something happened. I've been playing this game a long time and I've seen a good amount of people saying someone was hacking and then the other person had video showing the other person just sticking out behind a tree and that's how they got caught. I'm not very trusting of other means of proof. I've seen enough people throw a fit over nothing when it reality, they just suck at the game and just come up with reasons why they lost. I rather just do what they've asked since the game was released, many different ways to record no matter what you're on and leave the rest to whatever team looks at footage. I've come up against only 3 cheaters in DBD and all 3 times, I've had video proof. I don't always agree with people but I do thank you for be respectful. Maybe yours is more accurate but depending on someone to make a decision upon data like the devs have been doing for the nerfs/buffs to killers and the perks, makes me worry about any other system for reports.

Reports are used for bans. Bugs themselves are just reportable on the forums. Cheating needs video proof.

Wait cod no longer has theatre mode?!?!? The last cod game I played was black ops. It had theatre mode, which meant the last x games (I don't remember the number) would be autorecorded for you and you could choose to save them to keep for yourself. Edit them too if you wanted.

I agree, that’s why I said that the game should automatically save the game replay data with any customer service ticket, that way the customer service reps always have whatever video replays they need to properly review the complaint.

I'm assuming a game replay file wouldn't be literally a video, it would be logs of the actions and data that go back and forth with the dedicated servers that an appropriate replay tool could input and replay out the corresponding game using the same input data. A video would be much larger because it's obviously storing all sorts of extraneous data that normally the game itself is simply calculating.

So to get an idea of the size of a replay file you would want to look at the total amount of data passed back and forth to the dedicated servers during a game because really you're just storing, basically, logs of that data. Whatever size that happens to be, though, I'm confident it's significantly less than the size of the associated 15 minute video you'd record of the corresponding game.

But a replay file is the effectively same as video evidence. It's just recording the video differently. Instead of saving actual images it's saving instruction that tell a game file what to show on the screen as the game progresses.

And I'm not sure what bug you're thinking of that a customer service rep watching a replay would have a hard time telling if it's someone cheating or not.

Again, there's no effective difference between a literal video and a replay file that replays the game on demand except for the file size. You'd be able to see speed hackers in a replay the same as you would a video taken of the game.

And nobody is talking about "stretching the team thin". I'd advocating that the game automatically provide the files the team needs when they want to review a complaint. It's for their benefit as much as the player making the complaint.

Fair enough.