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Ps4 constant save errors today

dpds
dpds Member Posts: 52
in General Discussions

######### is wrong with this game today? Getting save game error every second game. Also when game starts i see this red ######### logo in the upper section of the screen for 20 seconds or smth and then it says i dont have internet connection though i have a ######### internet connection and everything works except this game. Fix your ######### once and fir all it’s getting so frustrating......

Comments

  • OldHunterLight
    OldHunterLight Member Posts: 3,001

    Reset ps4 and rebuild database on the safe menu.

  • dpds
    dpds Member Posts: 52
    https://forum.deadbydaylight.com/en/discussion/comment/1779911#Comment_1779911

    same, didnt work but thx

    i’m 100% sure it’s either backend or dedicated ######### servers.. it’s never been like in 2 years

  • OldHunterLight
    OldHunterLight Member Posts: 3,001
    https://forum.deadbydaylight.com/en/discussion/comment/1779978#Comment_1779978

    Weird, I suggest reporting it as a bug on the bug section, sorry to hear it isn't working for you.

  • dpds
    dpds Member Posts: 52

    not sure i need to update on this but just in case you guys was wondering if dbd support team is any good, here's the story:

    same day i wrote to support, i was getting multiple errors, like ALL possible errors they have in the game, i could play 1 game and then needed to reconnect and so on.

    the first support girl told me to hard reset my router and my NAT should be only type 1...

    i didn't wanna mess up my whole setup by f#cking with my router because the issues wasn't mine obviously so i was just adding messages to the ticket with every new error code i was seeing, after 3 days a new girl came to the ticket and asked me to make a speedtest...

    by that time this issue ceased to exist by itself, it was an issue with a group of ps4 servers for my region probably and they shadow fixed it without acknowledging the issue, i don't have any other explanation

    the worst support i ever talked to :)))

  • keygun
    keygun Member Posts: 311
    https://forum.deadbydaylight.com/en/discussion/comment/1809922#Comment_1809922

    I have had some issues at multiple points.

    1) if the game is rewarding you or changing daily challenges, I have to restart app.

    2) If game ever disconnects me, I restart modem.

    3) if problems persist, I call isp and have tech support run diagnostics. They will find the timeout and clear it.

    Even with fast internet speed, a simple timeout can clog your line. The game itself will bug out whenever dailies reset or gift are added.

    Usually gifts are added around 10am, and dailies reset at different times.

    It never hurts to reset app, and a modem reset a day keeps the disconnects away.