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Where can I report someone? (That is not the in-game reporting system)

pallet_eater
pallet_eater Member Posts: 21
edited October 2018 in General Discussions

I've seen people asking this question time and time again and it will be asked another time until I (or others) can easily find a location to make a direct report (besides in-game) to the devs/support team. All there is, is the discussions here. No specific outlet for reporting. Should I write an email then + give link? I did for Blizzard and they at least viewed it and then took action with sending me a notification that because of me, someone had action taken against them. Granted it's one droplet in the vast ocean out there. But one is enough and one is all it takes to have a bad match. Granted i'm not going to stop playing outright. But this is a good start to catch either a real legitimate hacker or an actual troll, and in the worst case, having human eyes see that maybe it wasn't actually a true report (false report that wasn't someone trolling or hacking).

TLDR: Where and how can I submit a report to BHVR that isn't the in-game report feature? I don't feel it does enough justice for the players (and myself personally I feel that it isn't effective, regardless if it actually is - wherein I might actually feel like something is done if I directly, lets say, email the BHVR support team my YouTube link to the video of this guy blatantly trolling the other 3 survivors.)

No, this is not a flame post. No this is not a witch hunt. No, this is not me crying. Video games have outlets to report players. You can contact blizzard support directly, even open a live ticket, phone call, or live text chat with them. Bluehole (PubG) offers email ticket support. Origin games offer a reporting feature on websites and via email tickets. Ubisoft has a dedicated forum to make posts for one game.

But BHVR? Just an in-game reporting system which many, including myself feel like it's not enough nor does it feel like it's effective (even if it does work). Because the way I am feeling right now after that match? Upset and I want to do something more than that, but there is nothing for me to do.

This is a bit long winded now over one simple game. Thank you for reading everyone who did.
(After just posting I see a "player report" tag. Is that what we use and just post to the general forums here?)

Comments

  • Orion
    Orion Member Posts: 21,675

    I reported two profiles in Steam that had clear violations of their ToU and received the same generic "It's being reviewed" message you get from Blizzard and whatnot. For the second one, I decided to keep a link around, to see what they actually did. They did nothing. The message is just there to give you the illusion that they're doing something.

    BHVR may not give you a message, but the "I/My friend was banned" threads after each ban wave speak for themselves - things are being done.

    Food for thought.

  • pallet_eater
    pallet_eater Member Posts: 21

    I had also found their rules on reporting someone. I am reading that now. Maybe something like that should be more, I don't know, more visible maybe?

    Interesting though.

  • pallet_eater
    pallet_eater Member Posts: 21

    Okay, I have found where to report someone. After checking the rules, only hardcore things they absolutely need video for. (like cheating and such) but soft things like griefing or taking the game hostage, working with the killer, trolling, video is not required but you can submit it. Finally. After years of searching, I can now report my video evidence directly.